Dear All,
Many thanks for all your help with the broadband issue. After considering whether to stay with PN and get another supplier for the landline, I decided to switch to Vodafone Full Fibre 150Mbs for £25.50 a month. Reasons being though I never use the landline to make calls, I sometimes still get people phoning in - my GP called on the landline a couple of weeks ago. Also, if you don't want to give your mobile number out, its always useful to have the landline number. Vodafone allowed me to keep the landline number with the phone plugged into the router at no cost - I only pay for outgoing calls not incoming (don't intend on making ANY landline outgoing calls!) . Openreach made the FTTP connection last Friday from the fibre pole next to the house - all good no worries. I've been with Plusnet a very long time but their service seems to be degrading - first they stopped the mobile service and I had to switch to EE, and now they don't offer a landline option, and its impossible to get in touch with them apart from the customer phone line which has a 30 minute wait. If it wasn't for the wonderful help from the PN Community, there would effectively be no help from PN at all. Also, another factor is that there is a Vodafone shop in the town where I live so there is always someone to talk to face to face, and I set up the Vodafone contract there. A pity, but it is what it is. All the best to all and thanks again for all your help!
