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Fibre Broadband - Can I Use My Netgear N600 Modem
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 3:21 PM
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Hooray. All now working via my Netgear router.
Big thanks to MisterW and Anotherone - really appreciate your help with this.
Now I just need to sort out my connection speed as my download is still 11mbps and upload has increased to 17mbps.
Do I need to raise a support ticket for this or will it rectify itself?
Big thanks to MisterW and Anotherone - really appreciate your help with this.
Now I just need to sort out my connection speed as my download is still 11mbps and upload has increased to 17mbps.
Do I need to raise a support ticket for this or will it rectify itself?
Message 31 of 37
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 3:33 PM
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That's good news.
Quote Hooray. All now working via my Netgear router.
Quote Do I need to raise a support ticket for this or will it rectify itself?
TBH I'm surprised the DC team haven't spotted this thread and fixed it.
It 'may' sort itself out overnight but if you want the superfast speeds now ( and why wouldn't you! )
then I'd be tempted give the CSC a call and ask them to set your PlusNet Line speed correctly, now you've been connected to Fibre
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Message 32 of 37
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 3:47 PM
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Will do. Thanks again.
Message 33 of 37
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 5:54 PM
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Has your Current Line speed (Login required) been set correctly now?
Message 34 of 37
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 6:06 PM
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My download speed has increased to 62mbps but my upload speed has dropped from 16mbs to 11mbps.
Message 35 of 37
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 6:25 PM
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Try a few more tests. It would be good to do some at off-peak times to see what your connection is actually doing. Is that last test wired or wireless, you need to do checks wired.
Message 36 of 37
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 7:05 PM
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They are all wired.
I'll let it settle and try a few more later tonight.
I'll let it settle and try a few more later tonight.
Message 37 of 37
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