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Email: temporary problem: please try again later

Community Veteran
Posts: 26,696
Thanks: 919
Fixes: 10
Registered: 10-04-2007

Email: temporary problem: please try again later

Is anyone else seeing intermittent problems this evening when checking for new mail?
Immediately try the same mail box again and it works.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
17 REPLIES
Saturn
Grafter
Posts: 732
Registered: 30-07-2007

Re: Email: temporary problem: please try again later

Yep and it seems to be getting worse.
Community Veteran
Posts: 38,460
Thanks: 1,028
Fixes: 62
Registered: 15-06-2007

Re: Email: temporary problem: please try again later

me too
Community Veteran
Posts: 1,850
Registered: 04-04-2007

Re: Email: temporary problem: please try again later

Hi all.
I am seeing the same thing from home and have raised this to the manager on duty in the CSC for investigation.

Community Veteran
Posts: 3,789
Registered: 08-06-2007

Re: Email: temporary problem: please try again later

Damn, you beat me to it - I just nudged James about it Smiley
B.
Community Veteran
Posts: 1,850
Registered: 04-04-2007

Re: Email: temporary problem: please try again later

Quick update.
We have initiated a networks call out and the comms guys will be organising a SSA and further updates as soon as we have investigated further.
Community Veteran
Posts: 26,696
Thanks: 919
Fixes: 10
Registered: 10-04-2007

Re: Email: temporary problem: please try again later

Thanks guys for the confirmation that it's not my end. I'm seeing it on POP3 and IMAP.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Gaffer
Community Gaffer
Posts: 17,663
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: Email: temporary problem: please try again later

Service status has gone out:-
http://usertools.plus.net/status/archive/1193780870.htm
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
john2peel
Newbie
Posts: 1
Registered: 30-10-2007

Re: Email: temporary problem: please try again later

porn star hackers
could be the source of the hack is viruses sent to me by -
vicky@vickyathome.com
she likes to hack men who criticise porn
as "exploitation"
its her web team, they try to get me
and hit everyone
take the woman to court, she has a lot of money
some should go to plusnet in compensation

for online terrorism, and vandalism, and sabotage
toms are all the flaming same !!!
Community Gaffer
Community Gaffer
Posts: 17,663
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: Email: temporary problem: please try again later

Erm not sure what you are actually talking about there john2peel?
Back to the issue in hand, it appears there was an issue with one of the mail servers, this has now been disabled to resolve the problem. Hopefully this has stopped the timeout errors.
I'll update the service status thread shortly.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Saturn
Grafter
Posts: 732
Registered: 30-07-2007

Re: Email: temporary problem: please try again later

Well done to man with screwdriver  Smiley
Moderator
Moderator
Posts: 26,702
Thanks: 1,627
Fixes: 123
Registered: 14-04-2007

Re: Email: temporary problem: please try again later

Quote from: Saturn
Well done to man with screwdriver  Smiley

Nah....they're bitter and lager down at PlusNet Towers.
As to the email prob.....did think it was me for a while as I was doing a couple of config changes as it occured.
Glad it's not

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
purplebus
Grafter
Posts: 28
Registered: 30-07-2007

Re: Email: temporary problem: please try again later

I don't think the problem is affecting only the collection of emails.  I know for sure that some of the emails I have sent yesterday evening and this morning have not yet been received.
For example, I sent myself an email to my Gmail address at 11.39 am and it has not yet been received. At 11.52am I sent myself a blind copy of an email I was sending to another person and it was received almost immediately.
I also know that some of the emails I sent yesterday evening have not yet arrived.
Comments please PlusNet
 
Community Gaffer
Community Gaffer
Posts: 17,663
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: Email: temporary problem: please try again later

Are the emails that haven't arrived all to the same address? Did you get any error messages or bouncebacks for the emails not yet received?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
wuggywugrat
Grafter
Posts: 33
Registered: 19-08-2007

Re: Email: temporary problem: please try again later

Still getting ongoing delays with emails - here's a 40 minute delay
X-Daemon-Classification: INNOCENT
Envelope-to: [my email address]
Delivery-date: Wed, 31 Oct 2007 12:44:53 +0000
Received: from [xx.xx.xx.xx] (helo=thecardiffinitiative.co.uk)
  by pih-sunmxcore18.plus.net with smtp (PlusNet MXCore v2.00) id 1InCJk-00028e-6m
  for [my email]; Wed, 31 Oct 2007 12:05:04 +0000
Received: (qmail 7412 invoked from network); 31 Oct 2007 12:04:56 -0000
Received: from ASSP-nospam ([127.0.0.1])
  by cimail.thecardiffinitiative.co.uk ([127.0.0.1])
  with SMTP via TCP; 31 Oct 2007 12:04:56 -0000
Received: from 172.16.1.11 ([172.16.1.11] helo=odin) by ASSP-nospam ; 31
  Oct 07 12:04:56 -0000
Date: Wed, 31 Oct 2007 12:04:55 +0000
From: '[a contact]'  <[their email]>
Subject: re[2]: Service of documents
To: Me <[my email]>
Message-ID: <Q1hBOUtRVSZKKyA7YFJVMTc2MzYyMDA3OA@odin>
In-Reply-To: <230CF567EDC84BFBB88C5CE84190C085@AdminPC>
Mime-Version: 1.0
Organization: [munged]
X-Mailer: GoldMine [7.00.51214]
X-GM-Private: 41
Content-Type: text/html
X-PN-VirusFiltered: by PlusNet MXCore (v4.00)
X-DSPAM-Result: Innocent
X-DSPAM-Processed: Wed Oct 31 12:44:57 2007
X-DSPAM-Confidence: 0.7514
X-DSPAM-Improbability: 1 in 303 chance of being spam
X-DSPAM-Probability: 0.0000
X-DSPAM-Factors: 27,
Street+<st1, 0.00710,
thanks+&nbsp, 0.00905,
Date*31+Oct, 0.99000,
Received*04+56, 0.01000,
delete+them, 0.01000,
">+style="COLOR, 0.99000,
Received*12+04, 0.01161,
named+recipient(s), 0.01249,
<st1+address, 0.01495,
am+back, 0.01617,
st="on"><st1+Street, 0.02013,
recipient(s)+only, 0.02145,
address+w, 0.02333,
email+<SPAN, 0.02406,
environment+before, 0.02779,
auto+}, 0.02879,
Many+thanks, 0.02886,
<st1+City, 0.02892,
and+<st1, 0.03083,
any+attachments, 0.03100,
green+FONT, 0.03183,
green+FONT, 0.03183,
st="on"><st1, 0.03192,
st="on"><st1, 0.03192,
st="on"><st1+place, 0.03243,
COLOR+green, 0.03289,
COLOR+green, 0.03289
X-MSK: BYS=0.000000,HRC=0.459479