cancel
Showing results for 
Search instead for 
Did you mean: 

Recent issues with the LLU gateway

fishter
Grafter
Posts: 78
Registered: ‎26-06-2007

Recent issues with the LLU gateway

From the service status messages over the last two days I notice that LLU users were all switched over to a backup gateway due to some kind of failure.
Then there's another message saying that we're all going to be disconnected again to switch us back to the original gateway.
Is there some technical reason that we have to be shunted back to the original gateway, or is it just preferable for maintenance or monitoring purposes?
BTW, idle curiosity is fuelling my question!
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,683
Thanks: 666
Fixes: 167
Registered: ‎05-04-2007

Re: Recent issues with the LLU gateway

The secondary LLU gateway is actually shared by some of our IPStream customers, so we tend to keep them separate as it's easier to manage. Also there have been a few speed complaints since we moved customers onto the secondary gateway, so switching back to the original should hopefully resolve these.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
fishter
Grafter
Posts: 78
Registered: ‎26-06-2007

Re: Recent issues with the LLU gateway

Thanks Chris;  I knew there had to be a reason!