Duplicate e-mails
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- Re: Duplicate e-mails
Duplicate e-mails
21-08-2007 8:14 AM
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I keep getting duplicate e-mails in my inbox. For example the "notification" e-mail from Free-Online telling me they are going to take payment was delivered 12 times. I just hope they only take one payment.
Regards
John
Re: Duplicate e-mails
21-08-2007 9:54 AM
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Is this using webmail or an email programme? If the latter, do you know if you have requested to keep copies of messages left on the server?
Let us know what email programme you're using (if applicable) and we'll suggest a next step.
Re: Duplicate e-mails
21-08-2007 11:22 AM
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I use Thunderbird and yes I have requested to leave e-mails on the server until I delete them. This has not been a problem before so why should it start happening now ? It does not happen from all e-mail senders, only a few.
Regards
John
PS Another "notification" e-mail has just arrived.
Re: Duplicate e-mails
21-08-2007 11:31 AM
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Could you possibly try logging in via webmail and see if there is a malformed or corrupt email sitting in there, that could be causing you to download your emails each time round?
Re: Duplicate e-mails
21-08-2007 12:00 PM
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Re: Duplicate e-mails
21-08-2007 4:10 PM
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Regards
John
Re: Duplicate e-mails
21-08-2007 8:00 PM
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I'm on PN and get 2 emails, one to postmaster and one to my main contact address on my account.
If you look at the headers do they each have the same message-ID?
Re: Duplicate e-mails
22-08-2007 9:37 AM
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Regards
John
Re: Duplicate e-mails
22-08-2007 9:50 AM
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Re: Duplicate e-mails
22-08-2007 10:24 AM
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They are the "Notification billing of your Free-Online Broadband Plus up to 8Mb (Monthly Contract, Activation and Modem Offer) account" from "accounts@plus.net.uk " being sent to my postmaster address. I cleared the box completely yesterday to see if this would solve the problem. There have been three more since then. This totals about 15 now over the last week.
Regards
John
Re: Duplicate e-mails
22-08-2007 2:34 PM
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Also check the Envelope-to address and see if they are the same.
Re: Duplicate e-mails
22-08-2007 3:37 PM
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Re: Duplicate e-mails
23-08-2007 12:09 PM
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Chilly
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