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Disney Plus

FIXED
wrightt
Newbie
Posts: 2
Fixes: 1
Registered: ‎19-09-2024

Disney Plus

I seem to have this issue with Disney Plus on Plusnet broadband.

The login process seems to be blocked when I'm connected to my broadband (Plusnet).

To use Disney+ I have to connect to my phones hotspot, login and then I can switch back to the broadband connection and carry on using Disney+

Happens on all devices in the house at the moment so isn't an app issue.

 

Very annoying and has only started happening since 17/09/2024.

Anyone know if it's a Plusnet issue?

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 29,721
Thanks: 6,593
Fixes: 1,485
Registered: ‎11-01-2008

Re: Disney Plus

Disney+ working fine for me on all our devices, phones, tablets and set top boxes.
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wrightt
Newbie
Posts: 2
Fixes: 1
Registered: ‎19-09-2024

Re: Disney Plus

Fix
Discovered Disney + has an issue with their login for some ip addresses across Europe. I managed to get plusnet to change our external ip address which seems to have fixed the issue.