Disney Plus

[#1]

I seem to have this issue with Disney Plus on Plusnet broadband.

The login process seems to be blocked when I'm connected to my broadband (Plusnet).

To use Disney+ I have to connect to my phones hotspot, login and then I can switch back to the broadband connection and carry on using Disney+

Happens on all devices in the house at the moment so isn't an app issue.

Very annoying and has only started happening since 17/09/2024.

Anyone know if it's a Plusnet issue?

[#2]

Disney+ working fine for me on all our devices, phones, tablets and set top boxes.

[#3 · Accepted solution]

Discovered Disney + has an issue with their login for some ip addresses across Europe. I managed to get plusnet to change our external ip address which seems to have fixed the issue.