Connection still Terrible
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Connection still Terrible
Connection still Terrible
14-01-2010 8:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Connection still Terrible
14-01-2010 8:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
After making changes to your setup it takes the stupid BT systems up to 5 days (typically 3) to recognise the change and alter your IP Profile upwards and a further up to 12 hours for the PN speed shown on the portal to change. Only then will you see improvements in speed tests.
If the changes you have made mean that the BT systems can reduce the target noise margin which will then mean that your router will be able to sync at a higher speed. This process can take several weeks.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Connection still Terrible
15-01-2010 10:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Connection still Terrible
15-01-2010 10:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Connection still Terrible
15-01-2010 10:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
DSL Status: ShowtimeRetrain Reason: 1
DSL Mode: G.DMT
DSL Channel: INTR
DSL Upstream Rate: 448 Kbps
DSL Downstream Rate: 7616 Kbps
Down up
DSL Noise Margin: 13.6 dB 25.0 dB
DSL Attenuation: 16.0 dB 9.0 dB
DSL Transmit Power: 19.8 dBm 11.9 dBm
I am trying to find out how to use a data logger at the moment to try to get a days worth of data
Re: Connection still Terrible
16-01-2010 8:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Connection still Terrible
16-01-2010 11:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Connection still Terrible
17-01-2010 1:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
DSL Driver Version: AnnexA version - A2pB022g.d20e
DSL VPI/VCI: 0/38
DSL Status: ShowtimeRetrain Reason: 1
DSL Mode: G.DMT
DSL Channel: INTR
DSL Upstream Rate: 448 Kbps
DSL Downstream Rate: 7616 Kbps
Down up
DSL Noise Margin: 12.8 dB 25.0 dB
DSL Attenuation: 16.0 dB 9.0 dB
DSL Transmit Power: 19.8 dBm 11.9 dBm
Re: Connection still Terrible
18-01-2010 10:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Connection still Terrible
18-01-2010 5:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I understand you've talked to one of our faults agents this afternoon - I hope that's reassured you that we have everything in hand. Please let us know if there are any further delays and we'll give things a kick for you.
Re: Connection still Terrible
22-01-2010 6:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Connection still Terrible
22-01-2010 1:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Connection still Terrible
23-02-2010 10:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Daffy101 Nothing yet and it is now the start of the third week i have had problems. I have noticed your exchange problem lister tells me that 01206 numbers are on the burnham crouch exchange which is in norflok (roughly 100+ miles away). Dunno but seems a little odd maybe thats why the bt speedtest fails.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Connection still Terrible