Connection speed halved
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- Re: Connection speed halved
Re: Connection speed halved
27-03-2013 1:01 PM
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Re: Connection speed halved
31-03-2013 6:39 AM
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My plus net profile is also wrong so I'm being capped. Please could it be bumped?
Re: Connection speed halved
31-03-2013 9:49 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Connection speed halved
31-03-2013 9:59 AM
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Re: Connection speed halved
31-03-2013 10:27 AM
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Have you run the BT diagnostic test - what's your IP Profile?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Connection speed halved
31-03-2013 10:36 AM
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I've just checked your profile on our side, and you're in no way being capped. At the moment it's set at 21000 by my colleague you spoke to this morning.
I'm guessing there are still some issues on your line, you're currently syncing at below 2Mbps - Still showing a few errors on there. I assume you've re-sync'd whilst the engineer was there?
so at the moment, we're at the mercy of your connection sync speed in order to gain a faster connection profile.
Regards,
Matt
Re: Connection speed halved
31-03-2013 10:50 AM
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Re: Connection speed halved
31-03-2013 10:57 AM
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Unfortunately i don't seem to be able to do another BT speedtest as it wants me to login using their BT username/password to perform further diagnostics.
Latest stats, and yes as of today there are alot of CRC errors again. Yesterday it was up to 2000 sync speed.
ADSL Information ( ADSL Firmware Version: 232201_A)
ATM Statistics TX Cells RX Cells TX CRC errs RX CRC errs
2899556 8867219 0 38911
ADSL Status Mode State Up Speed Down Speed SNR Margin Loop Att.
ADSL2(G.992.3) SHOWTIME 799920 1911864 6 59
One query...... the BT engineer got plusnet to fix my SNR at 9db. After rewiring at the cabinet he got it dropped back to 6db. Is this now a fixed rate? Would it help to remove the fixed rate or is that not possible?
Re: Connection speed halved
31-03-2013 12:34 PM
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I wouldn't worry about the Target SNRM for now, if your line is stable and the errors are low enough at 6dB, then the Exchange DLM may automatically lower it if it's not fixed, however your line may be in training in any event after the engineers work.
Your neighbours line has a lot of errors as well. Were his stats that you posted taken in daylight or after dark?
Re: Connection speed halved
31-03-2013 12:37 PM
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It's reconnected since then i assume, and uptime is currently 3.5 hours and there are 21885 CRC errors.
My neighbours stats were done during the middle of a Sunday.
Re: Connection speed halved
31-03-2013 12:46 PM
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Is your phone a corded one or a cordless?
Since the engineer visit, can you hear/have you heard any crackling or other noises on the line when using the phone? Have you had any problems with incoming or outgoing calls?
Re: Connection speed halved
31-03-2013 1:16 PM
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The line has always been noisy. BT engineer rewired it last year and fitted a filtered face plate. It's quite a long line. Apparently there are two cables between the cabinet and the exchange. Everyone in my street is on 1 of those cables except my neighbour as he has been through numerous engineers as well. As such my engineer checked the other cable and found it to be much better, so he swapped me over to that one. He said something about the older cable being 0.2mm or 2mm copper and the new one being 0.6mm or 6mm copper. (can't remember which).
Re: Connection speed halved
31-03-2013 2:05 PM
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If you have a spare filter, try double filtering the cordless phone (NOT the modem/router) ie modem/router into first filter into socket. Second filter into first filter, phone into second filter.
Re: Connection speed halved
31-03-2013 2:15 PM
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I'll try the second filter if it sorts itself out.
I just ssh'd into the router, here's a few more figures.
> adsl status
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
Running Mode : ADSL2(G.992.3) State : SHOWTIME
DS Actual Rate : 1911864 bps US Actual Rate : 799920 bps
DS Attainable Rate : 1944000 bps US Attainable Rate : 800000 bps
DS Path Mode : Fast US Path Mode : Fast
DS Interleave Depth : 1 US Interleave Depth : 1
NE Current Attenuation : 59 dB Cur SNR Margin : 6 dB
DS actual PSD : 16. 5 dB US actual PSD : 12. 5 dB
ADSL Firmware Version : 232201_A
-------------------------------- ATU-C Info ---------------------------------
Far Current Attenuation : 34 dB Far SNR Margin : 6 dB
CO ITU Version[0] : 00004946 CO ITU Version[1] : 0000544e
DSLAM CHIPSET VENDOR : < IFTN >
Re: Connection speed halved
31-03-2013 2:31 PM
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