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Bt profile droping all the time

Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Bt profile droping all the time

It looks as though you didn't lose sync but your noise margin jumped at about  3.18 which is most odd.
Can you do a couple of things
post this page from routerstats and also go into Configure (the left hand icon which looks like a gearwheel) and select Graphs and change the points per page to give a longer timescale
Chris
Legend
Posts: 17,724
Thanks: 600
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Registered: ‎05-04-2007

Re: Bt profile droping all the time

Yep Jim, sync wasn't lost, the current connection is 17:51:22 (on going).
Although the SNR jumped, the sync is still much higher than currently. I'd expect the profile to update in the next 24 hours all being well.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
js3377
Dabbler
Posts: 14
Registered: ‎31-12-2009

Re: Bt profile droping all the time

Have change the points per page to a longer timescale but don't have the checkbox on the summary page for Extended Stats. I'm running Routerstats 5.8
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Bt profile droping all the time

That is probably because of the router.
In any case Chris has confirmed that you didn't lose sync so I am completely unable to explain the large jump in noise margin.
The point about the jump is that what goes up can also go down and a sudden drop in noise margin of 4.5dB would be seriously worrying
Let's just keep monitoring and see if anything shows up.
js3377
Dabbler
Posts: 14
Registered: ‎31-12-2009

Re: Bt profile droping all the time

Oldjim, thanks for taking the time to give me help and advice. Will monitor things over the next few days and will post any strange stats and graphs. Hopefully my usual speeds will return over the next day or so.
Thanks again.
js3377
Dabbler
Posts: 14
Registered: ‎31-12-2009

Re: Bt profile droping all the time

Just checked my BT profile and its up at 4000Kbps now, my PN profile is at 250Kbps can somebody up it please.
Here are some stats from last night, Rx noise margin are the only graphs that have any activity.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Bt profile droping all the time

Quote
Just checked my BT profile and its up at 4000Kbps now, my PN profile is at 250Kbps can somebody up it please.

Done.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Bt profile droping all the time

Something very odd is happening to the noise margin - it shouldn't be doing that.
Do you have anything on a timer which could be affecting it or is there a flickering street light outside
js3377
Dabbler
Posts: 14
Registered: ‎31-12-2009

Re: Bt profile droping all the time

Thanks for changing my profile Chris.

Don't have anything on a timer, will check the street lighting when it comes on.