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frequent dropped connections

johpal
Grafter
Posts: 550
Registered: ‎20-04-2008

frequent dropped connections

My ADSL connection has been rock solid for weeks. Since yesterday however, I've had frequent dropped connections. Below are my current router stats. I would point out,  The sync. speed is one of the fastest I have seen, but the down attenuation is the highest I have seen too.  Shocked
I live at the end of a long line, so don't expect miracles, re. speed. I would add we have had moderately heavy snowfall and the temperatures have been below freezing for at least 24 hours. Has anybody any ideas, or suggestions please?
Uptime: 0 days, 0:14:22
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 3.488
Data Transferred (Sent/Received) [KB/MB]: 468,00 / 1,27
Output Power (Up/Down) [dBm]: 12,0 / 18,0
Line Attenuation (Up/Down) [dB]: 31,0 / 53,0
SN Margin (Up/Down) [dB]: 15,0 / 5,5
Vendor ID (Local/Remote): TMMB / P
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 1.181
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
4 REPLIES 4
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: frequent dropped connections

It looks like your line is much more stable over the last few days, the current connection is  15:38:37 (on going) so that's a big improvement.
Are you still seeing any issues?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
johpal
Grafter
Posts: 550
Registered: ‎20-04-2008

Re: frequent dropped connections

@Chris,
Thanks for the reply; I was beginning to feel lonely! The dropouts have become less frequent, but I had one about 17:20 yesterday. I'm away from home now, but have received an email that my VoIP connection has gone off-line at 10:40 this morning. That usually means the connection has dropped again...
Not sure if it is significant, but the DSL light on the router remains lit; the PPP light goes out and I have to reconnect using the router web interface (power recycling the unit fails to automatically reconnect PPP). Could it be a router problem?
johpal
Grafter
Posts: 550
Registered: ‎20-04-2008

Re: frequent dropped connections

@Chris
Just arrived home; everything OK!
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: frequent dropped connections

Good to hear, if it starts happening again then try an alernate filter between the router and phone socket and if possible a different router.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.