Broadband speed
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- Re: Broadband speed
Re: Broadband speed
24-12-2012 12:35 AM
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Re: Broadband speed
24-12-2012 9:49 AM
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You've tried the test socket and a different filter, have you been able to try a different router?
I think you need to raise a fault for a dropping connection.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Broadband speed
24-12-2012 9:59 AM
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It's looking pretty stable at present:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13563430363796.png"/>
Do let us know if you start to see any more issues with that though.
Re: Broadband speed
24-12-2012 10:05 AM
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Re: Broadband speed
24-12-2012 10:08 AM
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Re: Broadband speed
24-12-2012 10:31 AM
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Re: Broadband speed
24-12-2012 10:34 AM
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Do you want to see the complaint and the fault through now or just happy to monitor things and see if the line remains stable?
Re: Broadband speed
24-12-2012 10:34 AM
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Re: Broadband speed
24-12-2012 10:36 AM
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I wish to see my complaint through. I should be connecting at 7775kbps, not 3040kbps. I believe this is actually very close to the fault threshold, or will you have to wait until it drops another 750kbps?
Re: Broadband speed
24-12-2012 10:39 AM
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Re: Broadband speed
24-12-2012 11:42 AM
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Sorry about that, but thanks for your help.
Re: Broadband speed
24-12-2012 12:15 PM
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Re: Broadband speed
24-12-2012 12:36 PM
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I expect to hear Plusnet say today that there is no fault with the line. They seem very keen to blame my wiring/property.
Re: Broadband speed
24-12-2012 12:40 PM
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Do you have one and, if so, can you try connecting via the test socket and see how the line performs over night
Re: Broadband speed
24-12-2012 12:45 PM
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