Broadband outage
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- Re: Broadband outage
Broadband outage
29-10-2010 11:51 PM
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Isn't the Internet supposed to be a lot more resilient than that ?
Re: Broadband outage
30-10-2010 12:51 AM
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I called and got a Dial-up 0808 number which I am using just now.
The Telephone message says that it is a BT Problem affecting the North of England, Scotland and Northern Ireland. That is a massive failure ad doesn't say much for the resilience of the BT Network
Re: Broadband outage
30-10-2010 1:03 AM
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Re: Broadband outage
30-10-2010 1:16 AM
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I also like these dialing codes
Can I have one?
Quote LLCL0, LLEM0, LLES0, LLLC0, LLLN0, LLLS0, LLMR0, LLND0, LLNE0, LLNI0, LLNS0, LLSD0, LLSL0, LLWE0, LLWM0, LLWS0, NO-VA, To Fo, ToFol
And I have to agree, for an international networking infrastructure company, a single failure that wipes out perhaps 50% of a countries connectivity for around 16 hours speaks very badly for that company.
Re: Broadband outage
30-10-2010 1:30 AM
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My router has synced fine but no PPP or ATM.
I'm on the Stepps exchange outside Glasgow. Can't see anything on the status page saying there's a problem in western Scotland.
Tried phoning Plus Net but there seems to be a lot of people doing the same, not surprisingly. Will try again in the morning.
Re: Broadband outage
30-10-2010 1:35 AM
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I suppose I'll just have to wait until the next bulletin on the problem at 7am I think it was when I last looked. That in itself is a damning indictment of the state of the BT network if they can't fix something critical in less than ten hours from first report
Re: Broadband outage
30-10-2010 1:48 AM
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If you mean its in a poor state of repair... then I think not, BT have invested a lot of money into the network and continue to do so, what does seem very poor though is resilience, I just cant imagine why all exchanges don't have multiple independent routing paths, and why critical services are not both redundancy in their prime location (i.e. the prime location is able to deal with failures at the location by having spare capacity at that location) and redundancy at at least one or two other physically separate locations.
Quote from: Ravinella That in itself is a damning indictment of the state of the BT network if they can't fix something critical in less than ten hours from first report
On the other hand, designing full network resilience is a LOT harder that it at first seems, and there are always gotcha's that no one predicted... but still BT the monopoly supplier to much of the UK, with a massive international operation and some very clever people working for them, should be one of the best at this, and I just don't think they are.
Re: Broadband outage
30-10-2010 3:31 AM
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not sure what happend.
Re: Broadband outage
30-10-2010 3:48 AM
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Re: Broadband outage
30-10-2010 7:22 AM
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Re: Broadband outage
30-10-2010 7:54 AM
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Quote from: Ravinella If I still owned such a thing as a modem I might have done the same.
I suppose I'll just have to wait until the next bulletin on the problem at 7am I think it was when I last looked. That in itself is a damning indictment of the state of the BT network if they can't fix something critical in less than ten hours from first report
What you need to get, (just in case, and useful for laptops) is one of these....
http://www.maplin.co.uk/module.aspx?moduleno=221377
I have one, and it works very well....
Re: Broadband outage
30-10-2010 8:34 AM
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Re: Broadband outage
30-10-2010 9:57 AM
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Re: Broadband outage
30-10-2010 10:02 AM
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Seems that for many its still not resolved, no update even though its 10am, but still no "its fixed" either. It would seem to mean some parts of the county have been without broadband for 19 hours now
Re: Broadband outage
30-10-2010 10:10 AM
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Whoops
Quote 20CN Connectivity Issues (64221) - RESOLVED
Internet Connectivity
Posted on: Saturday 30 October 2010, 07:52
This is an update to the previous postings about problems connecting to the broadband network yesterday.
We are glad to advise that service has been restored and customers previously affected by this issue should now be able to connect successfully.
If you are unable to get back on-line then please power your broadband equipment off for 10 minutes before trying to reconnect. If this is unsuccessful, please contact the Support Team through the usual channels.
We are sorry for any inconvenience this may have caused.
Kind Regards,
Jonathon Smith
Customer Support
Quote 20CN Connectivity Issues (64221) - RE-OPENED
Internet Connectivity
Posted on: Saturday 30 October 2010, 09:49
It has become apparent that the issue we had previously reported as fixed, is still ongoing. Our suppliers are still working on this problem and we hope to have it resolved shortly. For details of this outage please see the following page:
http://usertools.plus.net/exchanges/mso.php?id=30527
Updates will be posted when they are available.
Please accept our apologies for any inconvenience this may cause.
Kind regards,
Jonathon Smith
Customer Support
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