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Broadband down then back up then down now back up

ST4
Newbie
Posts: 3
Registered: 20-11-2016

Broadband down then back up then down now back up

lost internet checked the usual and rebooted router checked the phone even tried another router, anyway it came back, long enough for me to check the status on PN (http://www.plus.net/supportpages.html?a=2) and no issues, lost the connection 10 mins and its back check on BT site and oh yes there are issues "We're really sorry but we've got a problem at the moment in the Newcastle area, which means that some of our customers will be having trouble getting online. We're trying to fix the problem as quickly as we can. "  from https://www.homeandwork.openreach.co.uk/help-and-support/local-network-status-checker.aspx so could PN not have this link on the status page or the info - It would be helpful if we know there's a problem rather than thinking its the line or equipment.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,543
Thanks: 247
Fixes: 111
Registered: 01-01-2012

Re: Broadband down then back up then down now back up

Sorry to hear you had issues.

From what I can see it's stable now?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team