Broadband disconnections today.
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Re: Broadband disconnections today.
08-04-2018 12:58 PM
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well yesterday i managed to get a stable connection and today i rebooted the router and again got a stable connection but the speed is down.
Connection Speed | 4722 kbps | 864 kbps |
Line Attenuation | 55.0 db | 32.4 db |
Noise Margin | 9.0 db | 8.7 db |
Download is slightly lower than i normal get but the upload seems stable again.
And just as i was about to ring PN.
Re: Broadband disconnections today.
09-04-2018 12:13 PM
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Hi there.
I'm sorry to read about the connection issues you've been having.
Our tests are showing your speeds performing within expectations for your line and the SNR looks OK.
xDSL Status Check | ||
Upstream DSL Link Information | Downstream DSL Link Information | |
Loop Loss: | 32.3 | 55.0 |
SNR Margin: | 9.5 | 6.8 |
Errored Seconds: | 0 | 0 |
HEC Errors: | 0 | |
Cell Count: | 612 | 102 |
Speed: | 864 | 4722 |
Estimates are below:
ADSL Products |
Downstream Line Rate(Mbps) |
Upstream Line Rate(Mbps) |
Downstream Range(Mbps) |
||
---|---|---|---|---|---|
WBC ADSL 2+ | Up to 3 | -- | 2 to 6 |
Since the weekend your connection indeed seems to be a lot more stable:
Testing your phone line now isn't flagging any issues up either:
Copper Test Details | |||
A to E | B to E | ||
Capacitance: | 207 NanoFarad | 206 NanoFarad | |
DP Line Length Estimate: | 3253 Metres | DN Line Length Estimate: | 3303 Metres |
Celerity: | 50.6 dB | Line Loss: | 55.85 dB |
Line Stability: | STABLE | ||
Fault Report Advised: | N | ||
Service Level: | 2 | ||
BRAGOutcome: | Good | ||
Faceplate: | Not Detected |
What's your connection like on your side now?
Cheers
Anoush
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