Broadband connection timing out
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Broadband connection timing out
Broadband connection timing out
27-06-2012 8:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sometimes I get a message from BT stating:
"You have been connected to this page for one of the following reasons. You must now shut down your Browser and Internet applications before attempting to reconnect:
- The BTWholesale access circuit to tour Service Provider is currently down. Your service should be resumed soon."
ETC.
Last week it was a couple of days with completely unreliable webmail access and now this.
I had promised to do something for work at 2000hrs via a VPN connection but, obviosly, that's gone for a Burton now.
Very annoying and frustrating.
Re: Broadband connection timing out
27-06-2012 9:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I think http://community.plus.net/library/dns/how-to-change-the-default-dns-servers-in-a-thomson-speedtouch-... might apply to the 582n as well as the 585.
Edit: see http://community.plus.net/forum/index.php/topic,105445.msg900252.html#msg900252 as well.
Re: Broadband connection timing out
27-06-2012 9:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Broadband connection timing out
27-06-2012 10:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Router is not getting my usual IP address. It starts 172.16 instead.
Re: Broadband connection timing out
27-06-2012 10:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
By any chance do any of you have a Thomson or Technicolor and can connect to it using telnet?
Hold CTRL+Q to start console output when you are in and it is authenticating, then being supplied the 172 address. It would be a god send if you could post this please.
Our support teams have posted they have seen a spike in calls and graphing suggests something smells bad, but I am remote of the situation and trying to put pieces together and help diagnose this.
Re: Broadband connection timing out
27-06-2012 10:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Broadband connection timing out
27-06-2012 10:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
3COM router getting 172.x.x.x address.
Re: Broadband connection timing out
27-06-2012 10:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Getting 172 IP address.
Netgear router.
Edit: It's working now. (23:21)
Re: Broadband connection timing out
27-06-2012 10:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Tried new micro filter but no joy. Outage since approx 8pm when I got in from work, possibly earlier. Phone line all ok btw
Re: Broadband connection timing out
27-06-2012 10:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Connection has just gone down and come back up but ip is still 172.16.116...
Re: Broadband connection timing out
27-06-2012 10:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My router is a BT Voyager 2110.
I am in Hampshire.
So BT's definition of "service back shortly" is (at least) 3 hours.
Doubt we will see this fixed tonight.
So, who at Plusnet/BT would like my bosses number so that you can tell him why I didn't do the work I promised I would do this evening?
Re: Broadband connection timing out
27-06-2012 10:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Broadband connection timing out
27-06-2012 10:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Typing this on a tiny Huawei Ideos over 3g so excuse any typos!
Edit: It just reconnected and is working.
Re: Broadband connection timing out
27-06-2012 10:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Broadband connection timing out
27-06-2012 11:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Broadband connection timing out