Broadband activation
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Broadband activation
15-11-2018 4:58 PM - edited 15-11-2018 5:04 PM
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Re: Broadband activation
15-11-2018 7:32 PM - edited 15-11-2018 7:34 PM
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Welcome to the forums @Choccheeks.
Your Broadband can take up to midnight on activation day to be fully operational - if it's still not up and running in the morning, post back.
any payment made for periods without a service will be credited once you go live.
Re: Broadband activation
16-11-2018 12:01 PM
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Hi @Choccheeks. I'm sorry for any inconvenience that this has caused you. Services may go live at any point up to midnight on the activation date.
I've checked your account and everything looks to be up and running for you now. Please let us know if you are still unable to get online or if there's anything else that you'd like to discuss.
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