BT Performance Test
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- Re: BT Performance Test
BT Performance Test
07-08-2014 4:26 PM
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Can you please run the test and post back if it still not working.
I only getting like this below:
1. Best Effort Test:
Download Speed : 74.09 Mbps
2. Upstream Test:
Upload Speed : 17.51 Mbps
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
Re: BT Performance Test
07-08-2014 5:29 PM
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1. Best Effort Test: -provides background information.
Download Speed
64.08 Mbps
0 Mbps 67.27 Mbps
Max Achievable Speed
Download speedachieved during the test was - 64.08 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-67.27 Mbps .
Additional Information:
IP Profile for your line is - 67.27 Mbps
2. Upstream Test: -provides background information.
Upload Speed
10.13 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 10.13Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Re: BT Performance Test
07-08-2014 6:24 PM
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I think it probably to do with different gateway won't work on PT.
Gateway is: pcl-ag05
Re: BT Performance Test
07-08-2014 7:15 PM
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Re: BT Performance Test
07-08-2014 7:17 PM
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Re: BT Performance Test
07-08-2014 11:07 PM
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From what I've seen, you've not had it that long?
You need to have had fibre broadband for 14 days before you will be able to get your profile information from the BT speed tester.
Re: BT Performance Test
07-08-2014 11:13 PM
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Re: BT Performance Test
07-08-2014 11:20 PM
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Here it's worked since the first day so in my experience that 14 day rule is not always the case.
I was activated on the 29th July.. so 9 days ago.. Just did this.
Re: BT Performance Test
07-08-2014 11:28 PM
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Re: BT Performance Test
07-08-2014 11:37 PM
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Re: BT Performance Test
07-08-2014 11:46 PM
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Looks like BT refused to test, possibly because a speed test or BRAS check has been run recently which prevents this tool from working. Try again in a few hours.
Debug: BT no BRAS info
Re: BT Performance Test
08-08-2014 1:03 AM
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Quote Test Results
1. Best Effort Test:
Download Speed : 6.76 Mbps
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
Gateway is 'ptn-ag01'
Re: BT Performance Test
08-08-2014 1:09 AM
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Mine still won't work on Internet Explorer 11, Firefox v31.0, Chrome v36.0.1985.125 m
1. Best Effort Test:
Download Speed : 74.58 Mbps
2. Upstream Test:
Upload Speed : 17.76 Mbps
Re: BT Performance Test
08-08-2014 1:22 AM
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The current Downstream BRAS rate is: 52.72 Mbps
The current Upstream BRAS rate is: 20 Mbps
Re: BT Performance Test
08-08-2014 9:32 AM
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Hi,
It might be worth sending a message to one of the guys/girls on the Customer Relations Team to help investigate the issue. As I'm no longer in that role, I don't have any dedicated time to investigate unfortunately, however, I know the CRT will do what they can for you.
Thanks
Chris Pettitt
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