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Broadband connection drops and router asks me to log in...

JoshWallHome
Newbie
Posts: 3
Registered: ‎19-07-2014

Broadband connection drops and router asks me to log in...

Hi, me again
I'm having yet another fault with my broadband, it's getting a bit silly now. Basically my connection just drops and when I bring up a browser to test it, it asks me to log into the router. No matter how many times I do this (with every combination under the sun, just to be sure), it never logs in and the issue just resolves itself 10-15 minutes later.
What's going on and when can you fix it?
Many thanks
Josh
1 REPLY
JTaylor
Grafter
Posts: 93
Registered: ‎18-08-2014

Re: Broadband connection drops and router asks me to log in...

Hi JoshWallHome
I've just checked over the connection and you are getting a lot of drops in the connection.
After testing, it doesn't look to be external so first things first, we'd need you to do some internal checks for us.
Please visit http://faults.plus.net and go through the instructions on there  Smiley