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ADSL2+ disconnect

Mardler
Aspiring Pro
Posts: 752
Thanks: 57
Registered: ‎01-07-2012

ADSL2+ disconnect

After 62 days rock solid performance, last night (September 12/13) the connection dropped:-

Time: 00:57:04

Error messages:-

pppd: No response to 3 echo requests

pppd: Serial link appears to be disconnected

The log then shows connection down.

Time: 00:57:09

Connection up.

This is a new one on me but it looks like an external error either exchange or PN.

Anyone else have a similar problem? Was it at PN's end?

5 REPLIES 5
jab1
The Full Monty
Posts: 22,708
Thanks: 7,928
Fixes: 334
Registered: ‎24-02-2012

Re: ADSL2+ disconnect

I wouldn't worry about a 5 second 'blip' - especially on an ADSL line.

John
MisterW
Superuser
Superuser
Posts: 18,354
Thanks: 7,790
Fixes: 524
Registered: ‎30-07-2007

Re: ADSL2+ disconnect

In the early hours, likely caused by Openreach/BTw maintenance

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

outcast
Aspiring Champion
Posts: 961
Thanks: 388
Fixes: 19
Registered: ‎11-01-2025

Re: ADSL2+ disconnect

Given the timestamp, I would imagine that this is simply something as innocent as Openreach exchange DLM doing a quick re-sync, after nudging a slight change in the line's DSL power level to maintain what is probably a very good SNR margin (assumed from the previous 62 day up time), to compensate for the changing weather conditions as we move in to autumn.

.

outcast
Aspiring Champion
Posts: 961
Thanks: 388
Fixes: 19
Registered: ‎11-01-2025

Re: ADSL2+ disconnect


@MisterW wrote:

In the early hours, likely caused by Openreach/BTw maintenance


 

@Mardler  could check that by putting in the landline phone number in to https://status.zen.co.uk/broadband/ 

and seeing if there were any co-incident Openreach maintenance works under the sections -

  • Current/Recent Faults and Maintenance
  • Past Faults and Maintenance
Mardler
Aspiring Pro
Posts: 752
Thanks: 57
Registered: ‎01-07-2012

Re: ADSL2+ disconnect

Thanks for the replies, folks.

The zen link was -ve but thanks, Outcast.

As yet I am not worried, just curious.