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ADSL upload sync cap

FIXED
jonmea
Newbie
Posts: 1
Registered: ‎02-11-2021

ADSL upload sync cap

Hi, Ive just had a new connection, sync down is 20.23 Mbps but up is 448 which i believe is capped. Can I get this removed?

 

Thanks

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,533
Thanks: 10,209
Fixes: 1,595
Registered: ‎21-04-2017

Re: ADSL upload sync cap

Fix

Thanks for your post @jonmea and welcome to our Community Forums.

I've placed an order to uncap your upload speed which should go through within 24 hours.

Let us know how it goes.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet