80/20 or still 40/10
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: 80/20 or still 40/10
80/20 or still 40/10
28-08-2012 9:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I asked for the 80/20 upgrade, which I believe was supposed to have been completed on 23rd.
Someone in Plusnet kindly set their IP profile to 78 after I raised a ticket, but the BT one is till showing 38.
Can someone confirm that I've actually got the new profile? and if I have, why is so relatively slow? before the 'upgrade' I was able to get between 25 & 35Mbps and now its gone up a tiny bit to 37 - not quite a 'doubling' of the speed that I was expecting
thanks in advance
Neil
Re: 80/20 or still 40/10
29-08-2012 11:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yesterday I was told i was given a half upgrade, the download speed had to be fixed, but the upload speed and usage have upgraded.
Sadly the download speed is nowhere near bt's estimate despite plusnet raising my profile (and i'm sure the estimate is correct to + or - 1Mbit)
What you'll find is whatever the bt speed test says your ip profile is, that's what your plusnet profile will fall to within a day.
So it's clearly bt's profile that needs raising.
Re: 80/20 or still 40/10
29-08-2012 12:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: 80/20 or still 40/10
29-08-2012 12:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: 80/20 or still 40/10
29-08-2012 12:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: 80/20 or still 40/10
29-08-2012 1:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ah well, 5% more for £2 less
Re: 80/20 or still 40/10
29-08-2012 4:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
However if you meant 38Mb is the max you can get on fibre then there's nothing more that can be done.
https://www.btwholesale.com/includes/adsl/main.html
Check to see your estimated bt figure if it's 38Mb then that's what you'll get, if its more then going through the same issue as me.
Re: 80/20 or still 40/10
29-08-2012 7:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
the Bt availability says:-
Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband where consumers have received downstream line speed of 33.8Mbps and upstream line speed of 5.9Mbps.
which i was happily getting on the 40/10 product. The latest BT Wholesale speed test says that the Ip Profile is 38.72 - which if i remember correctly is the same as it was for the 40/20 product
BUT BT also says it is accepting orders for Infinity2 at my exchange - but what is the point if the improvement is so minimal
Re: 80/20 or still 40/10
30-08-2012 5:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: gwillym but what is the point if the improvement is so minimal
Hi gwillym,
I've done some digging on this for you. Your line speed estimate is 33.8Mbps. Your current line sync rate is 40.0Mbps. This means that your line is currently maxed out on the 40/2 product and that it is likely you will see an improvement. It's impossible to quantify the improvement before your line is activated for 80/20. I would not expect you to hit anywhere near the full 80Mbps but you should see something. I have therefore placed an order to enable 80/20 tomorrow.
Let us know how you get on.
Re: 80/20 or still 40/10
30-08-2012 8:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I was under the impression that I had already requested the upgrade - on the first day that you announced it!.
Lets see what tomorrow brings!
Re: 80/20 or still 40/10
30-08-2012 8:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: 80/20 or still 40/10
31-08-2012 7:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Actually getting about 35 down - looks like I've got rubbish copper but at least I'm getting over 12 up - which is great.
thanks for your efforts.
Neil
Re: 80/20 or still 40/10
31-08-2012 7:45 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: 80/20 or still 40/10
31-08-2012 9:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: 80/20 or still 40/10
31-08-2012 9:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Looks like its my copper that's the bottleneck. BT profile is 62 down, 20 up.
Actual performance from Bt Wholesale tester is 32 down 12 up.
thanks for your efforts
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page