£30.00 Cessation charge.

[#1]

CP is second only to BT retail and is LLU if that is a clue I cannot understand what the problem is?

[#2]

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Edzo wrote:She proceeded to place order and I was told that I could not 'migrate\port my number due to an issue with my present supplier (Plusnnet).

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I don't suppose you'd be able to get more information from them about the error message they're receiving please. That should help us look in to the issue for you.

Thanks.

[#3]

Im in work at the moment, I will try and find out what the issue is and get back to you. Thanks....

[#4]

Message coming up when attempting to port number is ' This line has ceased, please proceed with no number'

[#5]

Strange, it seems fine on our records.

I've dropped an email to ORDI (OpenReach Data Integrity) Robot to see if that finds/corrects anything on Openreach systems.

I'll also raise a ticket on your account for me to monitor and provide updates once I have a response.

[#6]

Thanks Harry,

Much appreciated, all the girls were scratching their heads trying to figure out how I still had a dial tone and active BB

[#7]

Hi Harry,

Thanks for your message. I have touched base with our order recovery team and it would appear to be a system issue at our end causing the grief. Hope to have it resolved in a day or two. Thanks again....

[#8]

No worries, let us know if we can be of any further assistance with this