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Network performance graphs not working

Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Network performance graphs not working

Am I reading the situation wrong or have nearly all of the Network Performance Graphs stalled?
Most end on 13th November and one (Packet Drop by Gateway) currently has no graphs at all.
Forgive me if this has been raised elsewhere.
Tony
9 REPLIES 9
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Network performance graphs not working

I'm seeing the same.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Network performance graphs not working

pcl-ag03, the blank graph is currently off-line.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Network performance graphs not working

@Strat - they were all just a red X when I originally posted.
Tony
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,895
Thanks: 4,986
Fixes: 316
Registered: ‎04-04-2007

Re: Network performance graphs not working

They seem to be visible to me at the moment (at least the packet drop ones).

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Network performance graphs not working

@Bob - they are now visible to me also, they just were not at the time.
Tony
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Network performance graphs not working

Another couple of days and the DNS response times, email queues, mail sessions and webspace servers graphs are still stalled.
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Network performance graphs not working

These are STILL broken.
For example I am getting no packet drop graphs, except on PCL-AG01
Tony
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Network performance graphs not working

Just tried myself and I saw that the first time.
There are multiple portal servers dishing up that page and it looks like it's broken on some of them. I refreshed the page a couple of times (CTRL+F5) and eventually the graphs appeared.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: Network performance graphs not working

The DNS response times and the email queues stopped 12 days ago.
[Edit] Can now see the packet drop graphs....