Mailbox creation problems?

[#1]

A couple of hours ago I created a new mailbox. So far I've received no email notifying me of the creation and there's no new ticket been added to the account, both of which have always happened in the past. The mailbox seems to be working (although it was longer than usual before I could log in to it).
Has something gone wrong with the process or has the process been changed?

[#2]

I've just deleted the test mail box and immediately a closed ticket was placed on my account and I received an email.
Has anyone else created mailboxes recently and did you get the ticket and email?

[#3]

Sorry Jelv, I meant to reply yesterday but got sidetracked.
I've just tried creating a new mailbox and got the email straight away:

Quote

Dear Chris, Account username: XXXXXXX Your new email address will be ready in about 30 minutes. Email address: probtest@XXXXXXXX.plus.com Anything sent to this address will be redirected to: chris@XXXXXXX.plus.com