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DG834PN issues
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- Re: DG834PN issues
DG834PN issues
06-08-2011 10:43 AM
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Was wondering how many people were using the DG834PN router? and if they have encountered slowdown
i installed it the other day and i seem to get a slower connection. i dont know if its the router or the internet
Also another question
i have a connection of "up to 8 megs"
am i on adsl or adsl2+
i installed it the other day and i seem to get a slower connection. i dont know if its the router or the internet
Also another question
i have a connection of "up to 8 megs"
am i on adsl or adsl2+
Message 1 of 5
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4 REPLIES 4
Re: DG823PN issues
06-08-2011 1:36 PM
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up to 8Mbs is 20CN/ADSL1
21CN/ADSL2+ is the up to 20Mbs service, which everyone will be moved too subject to their exchange being enabled for it.
Where are your seeing the "up to 8Mbs"?
Can't help with the router (and your title is wrong by the way) - have you tried switching it and your PC off/on?
What are the line stats from the router?
21CN/ADSL2+ is the up to 20Mbs service, which everyone will be moved too subject to their exchange being enabled for it.
Where are your seeing the "up to 8Mbs"?
Can't help with the router (and your title is wrong by the way) - have you tried switching it and your PC off/on?
What are the line stats from the router?
Message 2 of 5
(424 Views)
Re: DG823PN issues
06-08-2011 4:03 PM
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the stats it gives me are
ADSL Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 34.0 db 19.0 db
Noise Margin 9.6 db 28.0 db
im a pc technician but networking is not my strong point
however ive found out it is because i was trying to upload to google music last night and it went very slow
this is because uploads are throttled by bt
so thats the speed issue solved.
next i need to know when i can move to adsl2+
anyone know where i can find out
ADSL Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 34.0 db 19.0 db
Noise Margin 9.6 db 28.0 db
im a pc technician but networking is not my strong point
however ive found out it is because i was trying to upload to google music last night and it went very slow
this is because uploads are throttled by bt
so thats the speed issue solved.
next i need to know when i can move to adsl2+
anyone know where i can find out
Message 3 of 5
(424 Views)
Re: DG834PN issues
06-08-2011 5:17 PM
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Message 4 of 5
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Re: DG834PN issues
08-08-2011 2:58 PM
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Hi PiLoT,
ADSL2+ is not currently enabled at your exchange. We do have a product called Max Premium and one of it's benefits is that the upload is up to 832Kbps. Max premium is £7.83 per month. If you would like us to add that then raise a ticket here and We'll get it done.
Jojo
ADSL2+ is not currently enabled at your exchange. We do have a product called Max Premium and one of it's benefits is that the upload is up to 832Kbps. Max premium is £7.83 per month. If you would like us to add that then raise a ticket here and We'll get it done.
Jojo
Message 5 of 5
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