Broadband connection keeps dropping today and lag spikes constantly
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Broadband connection keeps dropping today and lag spikes constantly
08-03-2013 4:52 PM
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Re: Broadband connection keeps dropping today and lag spikes constantly
08-03-2013 6:46 PM
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Re: Broadband connection keeps dropping today and lag spikes constantly
09-03-2013 12:48 AM
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Re: Broadband connection keeps dropping today and lag spikes constantly
09-03-2013 8:44 PM
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Re: Broadband connection keeps dropping today and lag spikes constantly
11-03-2013 11:32 AM
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I've posted a graph of your connection, it seems that you're still having a few disconnections.
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13630014133817.png"/>
You've started the fault troubleshooter but haven't completed the initial questions, would it be possible to go to http://faults.plus.net and complete this then we'll take a further look at your line?
@Simonj89
I can see we've arranged for an engineer visit, let me know how it goes.
Re: Broadband connection keeps dropping today and lag spikes constantly
11-03-2013 3:48 PM
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Re: Broadband connection keeps dropping today and lag spikes constantly
11-03-2013 5:29 PM
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Re: Broadband connection keeps dropping today and lag spikes constantly
12-03-2013 5:06 PM
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Re: Broadband connection keeps dropping today and lag spikes constantly
12-03-2013 5:26 PM
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I'm really concerned with this - it's happened at least 4 times today and getting worse. Judging by the stream of complaints on the forum with what appears to be exactly the same thing, there are major problems with Plusnet broadband and no one is join the dots.
Can you give me assurance that this is not the case?
Re: Broadband connection keeps dropping today and lag spikes constantly
13-03-2013 9:36 AM
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