Talk-Talk
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- Re: Talk-Talk
Talk-Talk
08-11-2009 6:57 PM
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This weekend I was accosted in a shopping mall by a representative of Talk-Talk. He asked me a few questions and then promised me Talk-Talk could give me all the facilities I am getting from Plusnet and more besides for a fraction of the cost. I don't actually want to leave Plusnet because (a) I like my email address and don't really want to change it, and (b) I'm a lifelong Sheffield Wednesday supporter. However I must be hard-nosed and business-like in this very commercial world and if someone else can give me better service for smaller cost I must consider it carefully. Which brings me to my questions: How does the Plusnet service compare with Talk-Talk?, and do I really get better for less? You guys who don't like Plusnet very much can possibly give me an answer, but I want it backed up with fact and not just a rant.
Re: Talk-Talk
08-11-2009 7:06 PM
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Re: Talk-Talk
08-11-2009 7:15 PM
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Talk Talk Essentials plus phone (evening and weekends) £19.94 40GB included 18 month minimum contract
Plusnet Value plus phone (evening and weekends) £16.94 (assuming you are in a Band 3 Area) 10GB included plus free overnight usage 10 day contract
So the first question is what is your usage second is what type of downloads do you want - have a look here to compare the results from Talk Talk and Plusnet http://www.kitz.co.uk/isp/caps.htm also look at this http://www.thinkbroadband.com/isp/compare.html?isp_77=1&isp_22=1&commit=Compare
EDIT - be aware that moving from Plusnet to Talk Talk will catch a £25 disconnection charge
Re: Talk-Talk
10-11-2009 12:07 AM
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My broadband experience has been much more positive with PN, quick customer support, access to a lot of information, and good consistent speeds.
Re: Talk-Talk
10-11-2009 7:40 AM
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Re: Talk-Talk
10-11-2009 3:09 PM
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Re: Talk-Talk
10-11-2009 3:47 PM
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Re: Talk-Talk
19-11-2009 12:21 AM
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my mum got talktalk broadband an phone in her house and the broadband is down 50% of the time,
yeah exagerated but it really is down an awful lot. they advertise so much, everywhere but they dont even provide a decent service, for the amount they advertise i would at least expect them to provide you with a good broadband service. i laugh whenever i see them advertise now, "talktalk" its like.. yeah you sure can talk
Re: Talk-Talk
19-11-2009 12:23 AM
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Re: Talk-Talk
27-11-2009 4:04 PM
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Got some family members on TT, And there performance is poor to be kind, Customer Service is lacking completely.
You should know that TT utilise your phoneline in a very different way to a BT Reseller (such as plusnet) they take your line and plug it into their equipment (this is no problem) the problem arises that all they do then is plug into the BT network from there equipment, and the costs for this 'link' are not cheap - so they try and force as many users onto that link as possible, (This means that contention can play a big part in what speeds you get)
Also an interesting read: http://www.talktalkmembers.com/content/view/109/149/ - Shows what exchanges are currently enabled, (if there pitching to you from stands, can almost guarantee yours is) and what level capacity that exchange has remaining (note how many are 'full' and how many are 'not accepting' new customers..
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