Deco m5 setup

[#1]

Hello new here,

Trying to install a to link Deco m5 mesh. We have a PN HubOne. Tried going through the app but getting nowhere. Get stuck at the creating a WiFi network stage and can't progress.

I've tried turning off WiFi network on the HubOne but that doesn't seem to change anything... Can set the Deco to AP mode as I can't get through the set up... Followed the instructions and going round in circles.

Any help appreciated, driving me mad.

[#2 · Accepted solution]

*can't set it up in AP mode as cannot get through the set up

[#3]

@Juliaf  Welcome to the Community Forums

As you have marked this as fixed have you now set it up and no longer need any help, or have you marked it fixed in error?