New to. Plusnet and broadband still not working

[#1]

Hi, we've supposed to have switched over to Plusnet yesterday, after 2 calls to Plusnet we've been assured all is well and its just a wait for Openreach to switch us, well, this morning still no broadband, what next?

[#2]

@Agi Welcome to the forums. The agents you spoke to, if that was what you were told, are wrong.If 'all is well', you should be online.

What colour is the light on your Hub?

[#3]

Moderator's Note

This topic has been moved from Broadband to My Order

[#4]

Afternoon @Agi 

I'm sorry to hear about the issues with your order.

From what I can see they completed later that day and you're online now.

Let us know if there's anything else we can help with