Plusnet is just as corrupt as the rest of the providers
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Plusnet is just as corrupt as the rest of the providers
27-07-2013 4:10 PM
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Unless they read this and make a direct amends within 2 weeks!
Jamievenables
Re: Plusnet is just as corrupt as the rest of the providers
27-07-2013 8:18 PM
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Re: Plusnet is just as corrupt as the rest of the providers
29-07-2013 12:57 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet is just as corrupt as the rest of the providers
29-07-2013 7:00 PM
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If you view my initial contract I was £3.25 for broadband and I inputted a neighbours details to verify whether the current discount rate would be accepted and it was (I could not use my telephone / address as it would automatically says I already have plusnet? I would like a FULL refund and my contract finished as my line as always been Market 1 at the start of my initial contract last year.
If this is not sorted I will have no choice but to involve CAB legal services to create a public court case?
The FACTS is ALL invoice details showing the £3.25 charge for broadband which was an offer at that particular time
Thank You
Jamie
Re: Plusnet is just as corrupt as the rest of the providers
29-07-2013 11:04 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet is just as corrupt as the rest of the providers
30-07-2013 9:21 AM
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As Bob says, unfortunately you're not in a low-cost area so we can't offer the very lowest prices. The discount and contract we offered you was as low as we could go for you.
Re: Plusnet is just as corrupt as the rest of the providers
30-07-2013 10:38 AM
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Do you expect to get an introductory rate for ever or do you just want me to pay for your broadband full stop?
Meh!
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Plusnet is just as corrupt as the rest of the providers
31-07-2013 4:27 PM
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NO I DID NOT GET PERMISSION TO USE SOMEONE ELSE'S ADDRESS I AM ABOVE THE LAW BEYOND THE GOVERNMENT
<snip>
The Avenging Angel Strikes AGAIN
[Moderator's note by Jim (Oldjim) potentially libellous statement removed ]
Re: Plusnet is just as corrupt as the rest of the providers
31-07-2013 4:39 PM
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Quote from: JamieVenables Plusnet is a dodgy company and I will see you in court! got all the evidence I need......I will expect compensation.
I reserve the right to remain confused in which case
You are in a Market 1 area and thus should be paying £16.99 per month for your broadband. You're paying considerably less over a two year period. A /new/ customer in your position taking advantage of the current promotional discount would pay slightly less for the first nine months. After that they'd pay £16.99.
In summary, we've done nothing that makes us corrupt and I doubt the court would see it any differently.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet is just as corrupt as the rest of the providers
31-07-2013 4:54 PM
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Plusnet have the right to offer you whatever price they like, you have the right to either accept or decline by moving elsewhere - that is the way the court will see it as your initial contract was for a fixed period.
If you take this to court you will lose and likely find yourself out of pocket with costs.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet is just as corrupt as the rest of the providers
31-07-2013 8:25 PM
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Quote from: jelv You signed up to an introductory deal and if you'd bothered to read all the information at the time you'd have known that when the deal expired you'd revert to paying the full price.
Without going into detail, that's not quite the situation here. I think the OP is comparing a re-contracting/account change offer with what's available to new customers.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet is just as corrupt as the rest of the providers
31-07-2013 8:40 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Plusnet is just as corrupt as the rest of the providers
31-07-2013 9:55 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet is just as corrupt as the rest of the providers
02-08-2013 2:59 PM
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AIUI if your posts are defamatory and damaging of PlusNet's reputation, they could, were they in a vindictive mood, bring an action against you.
http://www.carter-ruck.com/Media%20Law/Questions_And_Answers.asp
Re: Plusnet is just as corrupt as the rest of the providers
03-08-2013 7:22 PM
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Quote from: JamieVenables If this is not sorted I will have no choice but to involve CAB legal services to create a public court case?
So you expect me, and others, to subsidise you again.
You've got to be joking.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
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