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Existing customer penalty

Jon7
Dabbler
Posts: 15
Thanks: 10
Registered: ‎22-05-2022

Existing customer penalty

Rant of the day.  It doesn't seem at all fair that I'm having to pay £30 a month for 50mb service when Plusnet offer the 74mb for £25.  How can you justify putting up my prices mid contract, meanwhile offering much better rates for new contracts.  Bit of a scam isn't it really... lets be honest. 

 

 

1 REPLY 1
Mountfordd
Hooked
Posts: 5
Thanks: 1
Fixes: 1
Registered: ‎12-01-2019

Re: Existing customer penalty

Totally agree and with the killing off of Plusnet by BT, I have no intention of staying on when my contract term comes to an end in a couple of months. Had I not been tied into early termination fees I would have gone 4 months ago.