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phone calls made

alanf
Aspiring Pro
Posts: 1,931
Thanks: 78
Fixes: 1
Registered: ‎17-10-2007

Re: phone calls made

Call processing has been turned off owing to incorrect charging.
http://usertools.plus.net/status/archive/1228612385.htm
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: phone calls made

Well according to the last Status update which should have been 1600 yesterday, but was at 1154 - PN still have access to call although the BT problem is not fixed. However my call data has not been updated since 2/12/08. Typical - make some chargeable calls (rare) and no data available (as another poster has said). Roll_eyes
Any update then please Mand or anyone?
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: phone calls made

This is getting rather silly - no calls since the 27th November
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: phone calls made

Mine seem to be OK up till the 4th Dec (they updated last night - they only used to show till the 2nd).
glloyd
Rising Star
Posts: 1,670
Thanks: 20
Fixes: 1
Registered: ‎06-04-2007

Re: phone calls made

Quote from: Oldjim
This is getting rather silly - no calls since the 27th November

Same here, not very good is it.
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: phone calls made

But the latest Status said its all OK now - Ha Ha,  mine went wrong after the 26th, last record (a bad one) 3rd Dec
bobboulby
Grafter
Posts: 1,139
Thanks: 4
Registered: ‎20-07-2007

Re: phone calls made

The service status has now gone green but I still haven't got any call records since the 4th December - that's over a week ago.
Bob
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: phone calls made

Hi there,
The connection problem itself is now resolved, and AFAIK from the last update I got from the dev guys calls will get processed this evening, and should be brought up to date.
If this is not the case someone let me know and I'll chase.
bobboulby
Grafter
Posts: 1,139
Thanks: 4
Registered: ‎20-07-2007

Re: phone calls made

Morning Mand
As at 07:00 this morning there is no change - I've still got no call records since the 4th December.
Bob
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: phone calls made

[sarcasm
Status report - twice problem resolved - status green
Mand - Tech say will all be done this evening
Oh its  TFIF  and POETS day
Sat Morning  - no update done
/sarcasm]
Mad_Moggies
Rising Star
Posts: 1,286
Thanks: 43
Registered: ‎01-08-2007

Re: phone calls made

No calls showing on our account since 3rd Dec either.  Sad
Plusnet user since November 2003
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
glloyd
Rising Star
Posts: 1,670
Thanks: 20
Fixes: 1
Registered: ‎06-04-2007

Re: phone calls made

Perhaps all calls upto the fix will be free Cheesy
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: phone calls made

Hope so but they have taken off  £2.51 from my credit
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: phone calls made

Mine updated overnight - all up to date till 12/12/08.  Another account I look after is still to update.
Perhaps the script is taking a while to run because of the large backlog?
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: phone calls made

Mine is updated on the calls made list but the CSV file hasn't