Home Phone features change
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Re: Home Phone features change
05-09-2012 11:52 AM
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Re: Home Phone features change
05-09-2012 1:08 PM
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Re: Home Phone features change
05-09-2012 4:36 PM
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Re: Home Phone features change
07-09-2012 3:53 PM
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The invoice number is 35934847.
Regards,
Wayne Morrell
Re: Home Phone features change
08-09-2012 11:41 AM
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Re: Home Phone features change
08-09-2012 1:35 PM
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It seems to me that BT/PN are being a bit "Ryan Air" on providing these services, except their base prices are not cheaper.
Re: Home Phone features change
08-09-2012 2:58 PM
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Vonage uses VOIP which is totally different
Re: Home Phone features change
10-09-2012 10:36 AM
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Quote from: spraxyt £4.50 looks like the charge for a 3-feature bundle. Does that fit what you have with Voicemail Extra charged separately (can't be bundled)?
I actually had the other features removed except for caller display which I held on to, have ordered divert but not active yet so just the one feature at the moment.
Regards,
Wayne
Re: Home Phone features change
10-09-2012 2:06 PM
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I've sorted your account so you just have Caller Display active in billing which matches your line. Your DD is still pending so I can't refund the £4.50 so I've added it as a discount on your next bill; you'll just be charged £0.99 for features from now on.
@AlaricAdair
There's always a cost associated with developing systems to run call features. Where do you think your voicemails are stored? They're on a server somewhere which needs lots of hard drives, processors, connectivity, electricity and all the development costs which went into it and maintenance costs. The same thing applies to other features too.
Re: Home Phone features change
10-09-2012 5:40 PM
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It looks like you are being massively overcharged for your IT Infrastructure if you think storing a few voice messages per subscriber has a significant cost.
Let's say a person on average keeps 10 voice messages - that will take around 10 mega bytes of disk storage on average as a running storage load per subscriber.
Using the Amazon S3 pricing for resilient cloud disk space storage (power, hardware and backup) the cost for those 10 voice messages is around one tenth of a cent ($0.001) per month; let's say £0.01 a year rounding up. Add the data transfer costs (as per Amazon) and it doubles to 2 pence a year.
I know about enterprise IT Infrastructure and development pricing models, I used to build them for a 100,000 person international organisation and I had to make a profit.
Re: Home Phone features change
11-09-2012 9:27 AM
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I don't know the actual running costs they incur to do so.
Re: Home Phone features change
12-09-2012 9:29 AM
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Quote from: Ben Prov tend to be fairly busy so a few days I would think; possibly before the weekend if we're lucky but more realistically Monday - Tuesday.
Still no sign of it, 8 days and counting...
Re: Home Phone features change
12-09-2012 10:04 AM
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