100 mobile minutes
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- Re: 100 mobile minutes
100 mobile minutes
05-08-2013 3:39 PM
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Thanks,
David
Re: 100 mobile minutes
05-08-2013 3:46 PM
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I'd advise your friend calls up to have a word with our COT team, they should be able to arrange something.
Re: 100 mobile minutes
05-08-2013 3:54 PM
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I'll get him to call in.
Cheers,
David
Re: 100 mobile minutes
20-08-2013 1:27 PM
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EDIT: It would also make it easier for PN as we have just rung to get this added and there is a 20 minute wait. This makes the queue longer for people who need actual help that couldn't technically be done online.
Re: 100 mobile minutes
20-08-2013 2:19 PM
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Just thought it may be useful info for others who see this thread and like me try to get it added and fail.
Re: 100 mobile minutes
21-08-2013 8:56 AM
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Re: 100 mobile minutes
19-12-2014 7:18 PM
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Quote from: Ben LRS complicates the matter further as a business decision has been made to only allow LRS on a 'no-calls' product.
I know this is an old thread, but it has just been reference in a different context. Am I alone in thinking this is a "daft" decision?
It used to be the case that monthly line rental included evening and weekend calls. Then along came LRS, the offer being "pay up 12 months in advance and we'll reduce the monthly charge a little".
Sometime later someone decided to drop the call plan on LRS - why?
Accepting that was not such a great idea, having decided to do that, why are customers not being offered the flexibility to add the call plans they want? Surely this is a sales and revenue opportunity - is PlusNet not interested in offering the packages customers might want? As discussed elsewhere, deconstructing all of the bundles would be simpler and less confusing - stop offering BB+Calls packages where if the customer pays in advance for the phone service (LRS) the call plan vanishes and other call plans cannot be added.
When is the next product refresh? What is the difficulty in offering the following...
BB ADSL
BB Fibre
Phone line - monthly subscription
Phone line - annual subscription (LRS) - less than 12x the above
Call plan - weekends only
Call plan - weekends and evening
Call plan - anytime
Call plan - x00 mobile minutes
Call plan - x00 international minutes
(all call plans being monthly subscriptions)
Unbundled packaging delivers more choice for the consumer and simpler billing for PlusNet.
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Re: 100 mobile minutes
19-12-2014 7:35 PM
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This is the really stupid part
I have LRS which includes evening and weekends which I renewed early to avoid the price hike
But I also have Anytime so the fact that my LRS includes evening and weekends is totally irrelevant but they still won't let me add it on
How stupid is that
Re: 100 mobile minutes
20-12-2014 3:26 PM
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Re: 100 mobile minutes
23-12-2014 10:17 AM
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Delticman.
Once you have changed to the line only option , which does save a bit more money
You will be able to keep you 100 UK mobile minutes! However you are correct in saying that the weekend calls will be lost.
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