0800 numbers
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- Re: 0800 numbers
0800 numbers
01-05-2012 8:02 PM
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Is there any way to view these calls ? I have looked at my itemised bill but they only show 01 and 0845 numbers. I need to tell a company when i called them.Is there any way to find this information?
thanks
Re: 0800 numbers
01-05-2012 8:20 PM
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Re: 0800 numbers
01-05-2012 8:45 PM
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The number was 0800 027 9043 or 0800 280 2222
thanks
Its a pity those number are not listed like the rest!!
Re: 0800 numbers
02-05-2012 9:18 AM
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I've been reliably informed that we don't receive any data for calls made to 0800 numbers and I've confirmed this in our database too!
Re: 0800 numbers
02-05-2012 9:35 AM
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I'd also suggest that if BTw are not supplying it to a CP, then you are unable to comply with the current legislation!
Re: 0800 numbers
02-05-2012 9:41 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: 0800 numbers
02-05-2012 9:45 AM
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Quote from: Anotherone I'd also suggest that if BTw are not supplying it to a CP, then you are unable to comply with the current legislation!
Specifically?
Re: 0800 numbers
02-05-2012 10:07 AM
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Re: 0800 numbers
02-05-2012 10:20 AM
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No hair splitting, just a reasonable question.
As far as we are aware, there is nothing that states that we have to do this and as we do not receive the information, we don't.
Re: 0800 numbers
02-05-2012 10:23 AM
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They don't on the bill, nor have Plusnet on the bill, that is different from the raw data.
Quote from: dvorak BT retail don't show any 0800 usage either on their call records.
Re: 0800 numbers
02-05-2012 10:23 AM
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Re: 0800 numbers
02-05-2012 10:24 AM
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Quote from: Anotherone Have you checked the raw data from BTw, because it certainly used to contain that information?
BTW have not sent us any CDRs (Call Data Records) containing a dialled number of 0800 in the past month or so. I searched the table which contains the raw CDR data data before we do any processing on it to ensure that this data is not cropped out on our side, but this data is only retained for a short period after processing is complete.
We're currently looking into the question around legislation but may take some time to be able to respond.
Re: 0800 numbers
02-05-2012 10:28 AM
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Re: 0800 numbers
02-05-2012 10:32 AM
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I called to cancel my car insurance using an 0800 number. When they subsequently wanted to sue me for non payment I tried to find the call details, only to find that 0800 numbers are NOT listed However I did manage to persuade the company that I wouldn't take out 2 sets of insurance for the same car at the same time so they dropped the case.
Re: 0800 numbers
02-05-2012 10:45 AM
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