Gaming latency problem
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- Re: Gaming latency problem
Gaming latency problem
24-04-2010 3:56 PM
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I and a clan mate are both Plusnet customers, we both play on the same Project reality (bf2 mod) server, when we play alone on the server our latency is fine, but when we both are on the same server one of us will have extremely high latency which is unplayable, the other will be unaffected.
It is only this server we have a problem with.
I will get my clan mate to post here with his details.
Server IP: 217.146.93.88:16767 UK Warfare Reality Mixed 0.917 (Note non standard server port for Project reality)
Today it was my turn to lag out so I did a traceroute to get the ball rolling.
C:\Users\thomas>tracert 217.146.93.88
Tracing route to btsnetworks.co.uk [217.146.93.88]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.2.1
2 370 ms 425 ms 490 ms lo0-plusnet.pcl-ag01.plus.net [195.166.128.27
3 305 ms 290 ms 162 ms gi1-2-803.pcl-gw1.plus.net [84.92.5.57]
4 207 ms 74 ms 36 ms te2-2.pte-gw1.plus.net [212.159.0.186]
5 132 ms 204 ms 386 ms te2-4.pte-gw2.plus.net [212.159.1.102]
6 583 ms 128 ms 37 ms linx.killercreation.co.uk [195.66.225.123]
7 292 ms 262 ms 318 ms 217.146.94.6 [217.146.94.6]
8 182 ms 217 ms 208 ms btsnetworks.co.uk [217.146.93.88]
Trace complete.
C:\Users\thomas>tracert 217.146.93.88
Tracing route to btsnetworks.co.uk [217.146.93.88]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.2.1
2 370 ms 425 ms 490 ms lo0-plusnet.pcl-ag01.plus.net [195.166.128.27
3 305 ms 290 ms 162 ms gi1-2-803.pcl-gw1.plus.net [84.92.5.57]
4 207 ms 74 ms 36 ms te2-2.pte-gw1.plus.net [212.159.0.186]
5 132 ms 204 ms 386 ms te2-4.pte-gw2.plus.net [212.159.1.102]
6 583 ms 128 ms 37 ms linx.killercreation.co.uk [195.66.225.123]
7 292 ms 262 ms 318 ms 217.146.94.6 [217.146.94.6]
8 182 ms 217 ms 208 ms btsnetworks.co.uk [217.146.93.88]
Trace complete.
Re: Gaming latency problem
26-04-2010 8:58 PM
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Re: Gaming latency problem
26-04-2010 9:12 PM
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Re: Gaming latency problem
26-04-2010 9:26 PM
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For me it is only the server 217.146.93.88 that I have the problem with. Have tried other PR servers around Europe without pings over 120.
Re: Gaming latency problem
26-04-2010 10:00 PM
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300 pings on this interleved PO connection for a compare
Re: Gaming latency problem
27-04-2010 9:41 PM
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Tracing route to btsnetworks.co.uk [217.146.93.88]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.2.1
2 68 ms 43 ms 44 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
3 201 ms 45 ms 53 ms ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
4 39 ms 40 ms 39 ms linx.killercreation.co.uk [195.66.225.123]
5 47 ms 43 ms 43 ms 217.146.94.6 [217.146.94.6]
6 43 ms 44 ms 50 ms btsnetworks.co.uk [217.146.93.88]
Trace complete.
Tracing route to btsnetworks.co.uk [217.146.93.88]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.2.1
2 41 ms 53 ms 60 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
3 97 ms 66 ms 226 ms ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
4 45 ms 43 ms 41 ms linx.killercreation.co.uk [195.66.225.123]
5 51 ms 45 ms 46 ms 217.146.94.6 [217.146.94.6]
6 43 ms 45 ms 44 ms btsnetworks.co.uk [217.146.93.88]
Re: Gaming latency problem
28-04-2010 8:24 AM
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if you get say a ping increase at say hop 4 and then hop 5,6,7 and the last hop all increase on the ping at hop 4 then yes hop 4 would be the problem. Thats why your first traceroute you posted points to an issue with line exchange or gateway.
Is your friend on the same exchange?
Re: Gaming latency problem
28-04-2010 1:03 PM
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We were on the same server at the same time and we both had the problem.
Re: Gaming latency problem
28-04-2010 1:12 PM
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all i can add is to keep capturing those ping's, i would whack ping plotter on and keep it running even why your playing the game. then make a note of what time the lag started in the game and tie that up to any increases on ping plotter at the same time.
Re: Gaming latency problem
28-04-2010 9:36 PM
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Ping plotter of tonight's latency attached as recommended.
I've had about enough, I don't want to spend my evenings using wireshark and ping plotter to identifying problems that PN should sort out.
Re: Gaming latency problem
07-05-2010 2:06 PM
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Re: Gaming latency problem
18-05-2010 9:31 PM
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Re: Gaming latency problem
20-05-2010 9:41 AM
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It seems that there's a prioritisation issue with the traffic here.
If you can run the wireshark as requested on your ticket yesterday I'd be happy to pick it up and get it pushed for you.
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