Broadband has suddenly throttled down to 100 Mbps ( 1 gig service )
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Re: Broadband has suddenly throttled down to 100 Mbps ( 1 gig service )
01-05-2024 10:55 PM
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Throttled down to 50-80Mbps on my Full Fibre 300 line. I'm out of contract, so if this isn't fixed sharply, I'll be changing ISP tomorrow.
Re: Broadband has suddenly throttled down to 100 Mbps ( 1 gig service )
01-05-2024 11:14 PM
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Seems to be returning to normal now
Re: Broadband has suddenly throttled down to 100 Mbps ( 1 gig service )
01-05-2024 11:39 PM
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Just did another single speed test and all seems normal again for me.
Re: Broadband has suddenly throttled down to 100 Mbps ( 1 gig service )
01-05-2024 11:43 PM - edited 01-05-2024 11:44 PM
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Same here... back to normal although this thread has reminded me how much I envy those in areas that can get FTTP.
I guess the evening cleaning crew finished and plugged that big, noisy cabinet back in instead of their Hoover.
Re: Broadband has suddenly throttled down to 100 Mbps ( 1 gig service )
02-05-2024 7:30 AM
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If you speak to Support ask for your "line identifier" number - I think it's called the BBIU
@bmc its BBEU and its now available in the member centre, on the 'Manage account' tab.
It needed on SoGEA/FTTP circuits to run the Advanced diagnostics test on the BTw speedtester.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Broadband has suddenly throttled down to 100 Mbps ( 1 gig service )
02-05-2024 11:42 AM
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