password problems
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- Plusnet Community
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- Re: password problems
password problems
02-05-2016 9:37 PM
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Hi, I'm having problems signing in.. every time I try it doesn't recognise my password and I have to reset every time? Any suggestions please?
Re: password problems
02-05-2016 11:12 PM
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Apologies for the hijack but I'm having the exact same problem.
Re: password problems
03-05-2016 10:50 AM
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Re: password problems
03-05-2016 1:06 PM
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moved to more appropriate forum
Re: password problems
28-08-2016 9:34 PM
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Me too, having to reset my password EVERY time I log in is getting tiresome.
Re: password problems
30-08-2016 3:29 PM
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Hi all,
Can I ask anyone experiencing this issue (already posted or otherwise) to clarify what you're trying to log into?
For example are you trying to connect or trying to log into our website perhaps?
Re: password problems
30-08-2016 3:37 PM - edited 30-08-2016 3:39 PM
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Connecting via community works, member center works and so does the ppoe plusdsl account.
Cannot see anything wrong here?
If you're having trouble logging into any of the Plusnet sites, do try to clean your browser's login cookies and cache so that it will a fresh loaded page instead of one local cached one. Also, to load the page without cache you can hold Ctrl and then press f5.
Swiss Army Knife for diagnosing all your issues
Re: password problems
30-08-2016 9:28 PM
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It happens to me on https://community.plus.net/ (but not on https://www.plus.net/)
My pw isn't recognised and I have to reset it in order to be able to log in (to https://community.plus.net/)
Re: password problems
12-09-2016 1:18 AM
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A reminder that the password for the Portal/Member Centre & Broadband connection is not the same as the Community Site - unless you have set the two the same - not advisable. If you reset/change your Community Site password you must use the link in the reset email.
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