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Echolife HG612 should this modem have been replaced?
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Echolife HG612 should this modem have been replaced?
30-12-2014 2:56 PM
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As subject, I was reading in these forums about version 1 models being swapped out (old posts). I think mine may still be version 1? photo attached.
Alan
Alan
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Re: Echolife HG612 should this modem have been replaced?
30-12-2014 3:00 PM
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A number of FTTC modems were replaced several years ago, and recently there were a number that had the power adapters replaced. Looking at your account we sent out a replacement PSU unit in October, did you receive this and install it?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Echolife HG612 should this modem have been replaced?
30-12-2014 3:03 PM
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Yes, I received and installed the replacement PSU. I was wondering about the earlier problems with failure of the modem itself, which appears to be an earlier recall on the version 1 modems.
Alan
Alan
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- Echolife HG612 should this modem have been replace...