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Anyone have an update on the fault that seems to be happening?

TimStephenson
Grafter
Posts: 120
Registered: ‎09-12-2013

Anyone have an update on the fault that seems to be happening?

Our FTTC router's been unable to connect for the last few hours - presumably due to this: http://usertools.plus.net/status/archive/1422641789.htm
It appears to be unable to authenticate.. continually retrying with the following in the logs:
Connect: ppp0 <--> vlan100
CHAP authentication failed
Connection terminated
Every so often it seems to manage to connect to something, logging CHAP authentication succeded - but this doesn't seem to result in working internet access, presumably due to connecting on vlan 100?Huh
http://usertools.plus.net/status/archive/1422641789.htm suggested an update would be posted at 20:00 but nothing sems to be forthcoming. Anyone know what's going on or when it's likely to be fixed?
1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Anyone have an update on the fault that seems to be happening?

Hi there,
I've posted about this over here: http://community.plus.net/forum/index.php/topic,136290.msg1196208.html#msg1196208
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.