line fault
Thanks Jojo 
Hi Jojo,
The new router arrived today - I have plugged it into the test socket, and used all the filters and cables in the new box (even though mine were all new last week).
Here are the stats:
Maximum Bandwidth (Up/Down) [kbps/kbps]: 308 / 2,912
Bandwidth (Up/Down) [kbps/kbps]: 320 / 2,784
Line Attenuation (Up/Down) [dB]: 23.0 / 39.5
SN Margin (Up/Down) [dB]: 6.0 / 15.5
I'm still not having any disconnects that I can notice, its just the sync speed is way low, could you run the line test again please? also, if no fault could you reset the SNR, I feel the 15.5 is stopping it syncing higher?
All we have ruled out, is that the router isn't the problem - I was so hoping the new one would just back on and sync properly!
Knotty
The new router arrived today - I have plugged it into the test socket, and used all the filters and cables in the new box (even though mine were all new last week).
Here are the stats:
Maximum Bandwidth (Up/Down) [kbps/kbps]: 308 / 2,912
Bandwidth (Up/Down) [kbps/kbps]: 320 / 2,784
Line Attenuation (Up/Down) [dB]: 23.0 / 39.5
SN Margin (Up/Down) [dB]: 6.0 / 15.5
I'm still not having any disconnects that I can notice, its just the sync speed is way low, could you run the line test again please? also, if no fault could you reset the SNR, I feel the 15.5 is stopping it syncing higher?
All we have ruled out, is that the router isn't the problem - I was so hoping the new one would just back on and sync properly!
Knotty
Whatever the problem was has caused the DLM to set the target noise margin to 15 - that is stopping it syncing higher. Leave the new router connected 24x7 and don't do any reconnects/reboots. JoJo can then repeat the tests and will be looking for a good period of stability. If all is well the SNM can then be reset.
Hi Knotty,
I'll take a look for you in the morning and wee if I can make any improvements.
Jojo
I'll take a look for you in the morning and wee if I can make any improvements.
Jojo
Quote from: Joanne wee if I can
Jojo
Fnarr, fnarr...
Thanks for highlighting that Jaggies 
@Knotty,
I've reset the SNR now as the line seems to be holding up well. If the SNR stays low it'll be a good indication that the new router has helped. If not, we'll have to see where to go to from there. I'll check back on it in a bit and see how it's going.
Jojo
@Knotty,
I've reset the SNR now as the line seems to be holding up well. If the SNR stays low it'll be a good indication that the new router has helped. If not, we'll have to see where to go to from there. I'll check back on it in a bit and see how it's going.
Jojo
Hi Knotty,
That looks a lot better now, Your profile is now 4500 which I've set at our end. You should see the increase shortly.
Jojo
That looks a lot better now, Your profile is now 4500 which I've set at our end. You should see the increase shortly.
Jojo
Much improved Jojo 
BT results below:
Download speedachieved during the test was - 4014 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :5472 Kbps(DOWN-STREAM), 320 Kbps(UP-STREAM)
IP Profile for your line is - 4500 Kbps
BT results below:
Download speedachieved during the test was - 4014 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :5472 Kbps(DOWN-STREAM), 320 Kbps(UP-STREAM)
IP Profile for your line is - 4500 Kbps