YouTube Video uploading
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YouTube Video uploading
11-09-2013 9:18 PM
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I really hope you can help me out here.
I have been with YouTube since 2006, signed up with PlusNet about a year back.
All was well until about three or four months back.
Now I am having terrible trouble uploading videos to my YouTube channel http://www.youtube.com/user/mikesndbs
I have been onto PlusNet assist a good few times and they confirm my traffic is not being throttled back and that I now have unbounded upload giving me 1mbps upload.
BT Wholesale tests should it typically as 0.93 so that is good.
Uploading a video of just 138mb took just over 8 hours!
Bigger files are just impossible taking days and days to upload.
I have tried Chrome, Firefox, Safari and MS Explorer all to no avail.
Tried Googles DNS and that made no difference.
The big issue is that despite being a YouTube partner they will not engage with me and help me resolve this issue! simply ignoring requests for heo and feed back.
I see from searching a good few have this issue and wondered if anyone could offer help, is it possible to find out where the bottleneck is?
Is there anything else I can do this end to fix the problem?
Is it anything to do with PlusNet?
Thanks for any help
Mike
Result of some tests:
http://www.speedtest.net/my-result/2960407524 ; (Google DNS)
http://www.speedtest.net/my-result/2960412458 ; (Auto DNS)
http://www.speedtest.net/my-result/2960418321 ; (PlusNet multiple as below)
http://www.speedtest.net/my-result/2960423048 (Google primary and PN multiple)
Primary 212.159.13.49
Secondary 212.159.13.50
Broadband and Dial-up DNS (alternative set)
Primary DNS 212.159.6.9
Secondary 212.159.6.10
Google 8 8 8 8/ 8 8 4 4
Re: YouTube Video uploading
11-09-2013 9:42 PM
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Re: YouTube Video uploading
11-09-2013 9:46 PM
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Re: YouTube Video uploading
11-09-2013 9:59 PM
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My internet use is much more simple, just want to know why all of a sudden I can't upload to 'specifically' YouTube and yet i have the best connection I have ever had?
Re: YouTube Video uploading
11-09-2013 10:10 PM
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Windows IP Configuration
Host Name . . . . . . . . . . . . : deepthought
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : SiS 900-Based PCI Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-01-6C-B0-61-38
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.71
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
212.159.13.49
212.159.13.50
212.159.6.9
212.159.6.10
Lease Obtained. . . . . . . . . . : 11 September 2013 21:30:56
Lease Expires . . . . . . . . . . : 12 September 2013 21:30:56
The following command was not found: wlan show networks mode=bssid.
The following command was not found: wlan show profile.
Pinging 194.119.131.66 with 32 bytes of data:
Reply from 194.119.131.66: bytes=32 time=14ms TTL=56
Reply from 194.119.131.66: bytes=32 time=14ms TTL=56
Reply from 194.119.131.66: bytes=32 time=14ms TTL=56
Reply from 194.119.131.66: bytes=32 time=14ms TTL=56
Ping statistics for 194.119.131.66:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 14ms, Average = 14ms
Pinging plus.net [212.159.9.2] with 32 bytes of data:
Reply from 212.159.9.2: bytes=32 time=23ms TTL=247
Reply from 212.159.9.2: bytes=32 time=22ms TTL=247
Reply from 212.159.9.2: bytes=32 time=22ms TTL=247
Reply from 212.159.9.2: bytes=32 time=22ms TTL=247
Ping statistics for 212.159.9.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 23ms, Average = 22ms
Tracing route to cns1.uk.vianw.net [194.119.131.66]
over a maximum of 30 hops:
1 6 ms 99 ms 99 ms 192.168.1.254
2 15 ms 14 ms 14 ms lo0-central10.ptw-ag04.plus.net [195.166.128.194]
3 14 ms 14 ms 13 ms link-a-central10.ptw-gw01.plus.net [212.159.2.156]
4 14 ms 14 ms 14 ms 252.core.access.plus.net [212.159.0.252]
5 14 ms 14 ms 14 ms ten1-0-0-t40-br3.router.uk.clara.net [195.66.224.66]
6 14 ms 14 ms 14 ms ten1-0-0-t40-cr1.router.uk.clara.net [195.8.68.85]
7 14 ms 14 ms 15 ms ten2-0-0-t6-cr2.router.uk.clara.net [195.8.68.118]
8 41 ms 198 ms 20 ms g6-2-t6-ar12.router.uk.clara.net [195.8.90.129]
9 14 ms 13 ms 14 ms cns1.uk.vianw.net [194.119.131.66]
Trace complete.
These Windows services are started:
Acronis Scheduler2 Service
Apple Mobile Device
Application Layer Gateway Service
Ati HotKey Poller
Automatic Updates
Background Intelligent Transfer Service
Bluetooth Support Service
Bonjour Service
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
COM+ Event System
Computer Browser
CryptSvc
DCOM Server Process Launcher
DHCP Client
DNS Client
Epson Printer Status Agent4
Error Reporting Service
Event Log
Fast User Switching Compatibility
GEARSecurity
Help and Support
HID Input Service
HTTP SSL
iolo System Service
iPod Service
IPSEC Services
Java Quick Starter
Kaspersky Anti-Virus Service
Machine Debug Manager
McciCMService
Network Connections
Network DDE
Network DDE DSDM
Network Location Awareness (NLA)
Norton Ghost
PGPsdkService
Plug and Play
Print Spooler
Protected Storage
Remote Access Connection Manager
Remote Procedure Call (RPC)
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
Simple TCP/IP Services
SNMP Service
SQL Server (SQLEXPRESS)
SQL Server Browser
SQL Server VSS Writer
Symantec Core LC
Symantec Event Manager
Symantec Settings Manager
System Event Notification
System Restore Service
Task Scheduler
TCP/IP NetBIOS Helper
Telephony
Terminal Services
Themes
User Profile Hive Cleanup
Windows Audio
Windows Driver Foundation - User-mode Driver Framework
Windows Firewall/Internet Connection Sharing (ICS)
Windows Image Acquisition (WIA)
Windows Management Instrumentation
Windows Time
Wireless Zero Configuration
Workstation
The command completed successfully.
Microsoft Windows XP [Version 5.1.2600]
The following command was not found: interface ipv4 show subinterfaces.
The following command was not found: int tcp show globa.
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x20002 ...00 01 6c b0 61 38 ...... SiS 900-Based PCI Fast Ethernet Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.71 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.71 192.168.1.71 20
192.168.1.0 255.255.255.0 192.168.1.71 192.168.1.71 20
192.168.1.71 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.71 192.168.1.71 20
224.0.0.0 240.0.0.0 192.168.1.71 192.168.1.71 20
255.255.255.255 255.255.255.255 192.168.1.71 192.168.1.71 1
Default Gateway: 192.168.1.254
===========================================================================
Persistent Routes:
None
Local Area Connection:
Node IpAddress: [192.168.1.71] Scope Id: []
NetBIOS Connection Table
Local Name State In/Out Remote Host Input Output
----------------------------------------------------------------------------
DEEPTHOUGHT <1F> Listening
Server: google-public-dns-a.google.com
Address: 8.8.8.8
Name: portal.plus.net
Addresses: 212.159.8.2, 212.159.9.2
Aliases: www.plus.net
! REG.EXE VERSION 3.0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SunJavaUpdateSched REG_SZ "E:\Program Files\Common Files\Java\Java Update\jusched.exe"
StartCCC REG_SZ "E:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
IJNetworkScannerSelectorEX REG_SZ E:\Program Files\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
ccApp REG_SZ e:\program files\common files\symantec shared\ccapp.exe
CanonSolutionMenuEx REG_SZ E:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
CanonMyPrinter REG_SZ E:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
BluetoothAuthenticationAgent REG_SZ rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
APSDaemon REG_SZ "E:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
AppleSyncNotifier REG_SZ e:\program files\common files\apple\mobile device support\applesyncnotifier.exe
pdfFactory Pro Dispatcher v2 REG_SZ "E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis2a.exe" /source=HKLM
AVP REG_SZ "E:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2013\avp.exe"
iTunesHelper REG_SZ "E:\Program Files\iTunes\iTunesHelper.exe"
QuickTime Task REG_SZ "E:\Program Files\QuickTime\QTTask.exe" -atboottime
Adobe ARM REG_SZ "E:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
WallpaperChanger REG_SZ E:\Program Files\Wallpaper Master\Wallpaper.exe -startup
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\AutorunsDisabled
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents
! REG.EXE VERSION 3.0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
! REG.EXE VERSION 3.0
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\AutorunsDisabled
! REG.EXE VERSION 3.0
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
Re: YouTube Video uploading
12-09-2013 1:37 AM
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I'm sure you must have tested already with disabling your AV/Firewall security software before starting the upload. So maybe start with how these uploads are done. Uploading within a browser obviously but what code or framework does it use? (I could probably check this myself but being a bit lazy + annoying allergy affecting my nose, draining my energy & trouble concentrating tonight)
Re: YouTube Video uploading
12-09-2013 8:14 AM
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Yes tried disabling Kaspersky while uploading and it makes no difference, also as said was able to upload the same video to mediafire in 30 mins with Kaspersky working so looks ok.
Not sure how to find out the information you have asked for?
I was trying firefox this time, note 5 hrs for 3mb uploaded, but why so many other connections?
jim:quote
Re: YouTube Video uploading
12-09-2013 9:41 AM
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And that first hop on your router is bit dodge, especially if you're on cable.
I recently had a problem DC'ing yet the connection never dropped. Was confused by my first hops at 48ms - 99ms - 99ms. Replaced router, dropped to <1ms everytime.
Re: YouTube Video uploading
12-09-2013 9:46 AM
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Here is a screen shot taken at 5 mins in, why so many connections?
Re: YouTube Video uploading
12-09-2013 10:27 AM
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Also, what's your upload speed running at whilst not doing anything?
Re: YouTube Video uploading
12-09-2013 10:37 AM
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@MikesMovies, Sorry to hear about this issue. Can you run a Wireshark packet capture for us whilst attempting uploads to Youtube?
http://www.wireshark.org/
It should provide a deeper level of packet analysis that we can have a look at for you.
Adam
Re: YouTube Video uploading
12-09-2013 10:58 AM
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Quote from: ejs I don't think much progress was ever made on the previous recent instance of slow uploads to youtube.
Not sure. I think we worked out it was an MTU issue.
OP: Have you been playing with your MTU?
Ex-Broadband Service Manager
Re: YouTube Video uploading
12-09-2013 3:47 PM
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dick:quote
Re: YouTube Video uploading
12-09-2013 3:48 PM
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Quote from: All4One Do you just have multiple Chrome tabs open?
Also, what's your upload speed running at whilst not doing anything?
Hi, no just the upload tab, thanks
Re: YouTube Video uploading
12-09-2013 4:14 PM
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