Where do I go from here?
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- Re: Where do I go from here?
Where do I go from here?
04-08-2009 8:29 AM
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Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 992 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 135 kbps
Actual IP throughput achieved during the test was - 100 kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
Re: Where do I go from here?
04-08-2009 8:32 AM
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[Moderator's note by Thomas (Be3G): removed hyperlink and struck through words as post referenced is no longer extant.]
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Where do I go from here?
04-08-2009 8:49 AM
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DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 992 kbps
Upstream Rate: 448 kbps
Channel: Fast
Current Noise Margin: 13.0 dB (Downstream), 12.0 dB (Upstream)
Current Attenuation: 63.0 dB (Downstream), 31.5 dB (Upstream)
Current Output Power: 16.3 dBm (Downstream), 11.9 dBm (Upstream)
DSLAM Vendor Information: Country: {0x0F} Vendor: {ALCB} Specific: {0x00}
PVC Info: 0/38
Internet Connection Details
Connection Type: PPPoA
Username:
Internet Address: 81.174.133.160
Subnet Mask: 255.255.255.255
Default Gateway: 195.166.128.134
Primary Domain Name Server: 212.159.6.10
Secondary Domain Name Server: 212.159.6.9
Domain:
Maximum Transmission Unit (MTU): 1500
Gateway Ping: Successful
DNS Communication: Successful
Configuration Server Post: Successful
Transmit and Receive Data
IP Bytes Packets Errors
Transmit: 2862406 18485 0
Receive: 12929147 16030 0
Data Errors
Statistics
Collected for 3 days 2:46:55
Since Reset Current 24-Hour Interval Current 15-Minute Interval Time Since Last Event
ATM Cell Header Errors: 2480 16 0 0:19:51
ATM Loss of Cell Delineation: 453 2 0 0:55:30
DSL Link Retrains: 2 0 0 1 day 6:02:55
DSL Training Errors: 935 0 0 3 days 0:20:38
DSL Training Timeouts: 44 0 0 3 days 0:20:12
DSL Loss of Framing Failures: 3 0 0 1 day 6:02:56
DSL Loss of Signal Failures: 1 0 0 1 day 6:02:56
DSL Loss of Power Failures: 0 0 0 0:00:00
DSL Loss of Margin Failures: 1 0 0 1 day 6:02:56
DSL Cumulative Errored Seconds: 1715 24 0 0:06:44
DSL Severely Errored Seconds: 27 0 0 17:57:21
DSL Corrected Blocks: 35362 0 0 1 day 6:02:56
DSL Uncorrected Blocks: 3444 32 0 0:06:44
ISP Connection Establishment: 3 3 3
Re: Where do I go from here?
04-08-2009 9:01 AM
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If Strat doesnt do it - he has the power Edit out your user name in your post
Re: Where do I go from here?
04-08-2009 9:05 AM
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Re: Where do I go from here?
04-08-2009 9:10 AM
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Re: Where do I go from here?
04-08-2009 9:25 AM
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If not, explain where and also describe your phone wiring, extensions, cabling and devices please.
Re: Where do I go from here?
04-08-2009 9:37 AM
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Re: Where do I go from here?
04-08-2009 12:50 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Where do I go from here?
04-08-2009 1:11 PM
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System Summary
Broadband Link
• Summary
• Statistics
• Detailed Statistics
• Configure
Local Network
• Status
• Statistics
• Device List
• Wireless
• Configure
• Address Allocation
Firewall
• Settings
• Detailed Information
• Advanced Settings
Troubleshooting
• DSL Diagnostics
• Event Log
• Network Tests
• Upgrade History
• Resets
Advanced
• Syslog Settings
• Provisioning Info
• Configure Time Services
• Configure Services
• Static Routes
• DNS Resolve
• Traffic Shaping
• Link Manager
• Detailed Log Troubleshooting – DSL Diagnostics
General Information
DSLAM: Country: {0x0F} Vendor: {ALCB} Specific: {0x00}
DSL Line (Wire Pair): Line 1 (inner pair)
Downstream Rate Cap: 8128 kbps
Downstream Atten. at 300kHz: 70.0 dB
Uncancelled Echo: -9.2 dB Ok
VCXO Frequency Offset: 25.3 ppm Ok
Final Rx Gain: 34.5 dB Ok
Impulse Noise Comp. Tones: 0 Ok
Excessive Impulse Noise: 0 Ok
Impulse noise protection: 0.00
Delay of latency path: 0.25 ms
Training History
Downstream Upstream
Time Line Rate Max1 Max2 Max3 Mgn1 Mgn2 Attn Pwr CRCs FECs INP DLY Rate Max Mgn Attn Pwr CRCs FECs Mode Vendor State Exit Code Echo VCXO Rx Gain INC Tones
2009/08/01 08:24:13 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:24:16 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:24:18 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:24:33 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:24:36 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:24:38 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:24:55 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:25:00 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:25:04 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:25:18 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:25:23 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:25:24 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:25:38 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:25:40 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:25:42 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:25:57 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:25:59 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/01 08:26:01 BST 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 31/24 ERR_STATE_TIMEOUT 0.0 0.0 0.0 0
2009/08/03 02:43:45 BST 1 1024 1052 604 604 12.3 9.0 69.8 16.2 2213 35267 0.67 4.00 448 588 10.0 31.5 11.9 81 812 G.DMT Annex A Alcatel 230/105 ERR_LOS_LIMIT -12.8 25.0 34.5 0
2009/08/04 13:06:06 BST 1 992 992 1068 1068 12.0 12.0 69.6 16.3 1166 0 0.00 0.25 448 632 12.0 31.5 11.9 871 3 G.DMT Annex A Alcatel 229/103 N/A -9.2 25.3 34.5 0
Notes:
Time Time of last update
Max1 Max. rate at start of connection
Max2 Current or final estimated max. rate
Max3 Current or final estimated max. rate without INC
Mgn1 Noise margin at start of connection
Mgn2 Current or final noise margin
State Internal training state
Exit Code Cause of retrain
INP Impulse noise protection
DLY Delay of latency path
Bitloading
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0000000245566667788887776555440000000056653452025566664544024555555454554666666554554422442445444444233322222202000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
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0 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240 256
Re: Where do I go from here?
04-08-2009 2:44 PM
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Quote Uncancelled Echo: -9.2 dB Ok
VCXO Frequency Offset: 25.3 ppm Ok
Final Rx Gain: 34.5 dB Ok
Impulse Noise Comp. Tones: 0 Ok
Excessive Impulse Noise: 0 Ok
That's the significant bit, the 2700 has some useful diagnostics which can detect bad/missing filters and wiring issues. Seems to be reasonably ok on yours.
However the bad news is :-
Quote Downstream Atten. at 300kHz: 70.0 dB
That indicates either a lo...ng line or a fault which is increasing the attenuation. The 63db in your original post is the calculated one over the whole frequency band and is limited by most routers to 63ish. On the 2700 it also gives the actual attenuation at 300khz and as you see thats not limited and is 70db.
What's not completely clear from your earlier post is whether you have actually tried connecting to the test socket ( the socket behind the removeable faceplate on the master socket ) ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Where do I go from here?
04-08-2009 3:21 PM
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This is how it was in Oct 2007 and it has been better think it should be at least like this now
Results Image not loaded
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 1000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 1344 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 903 kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
Re: Where do I go from here?
04-08-2009 3:38 PM
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Re: Where do I go from here?
04-08-2009 3:58 PM
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Quote Yes I have and to no avail,
Thats fine and you're right its not a good idea to disconnect too often.
Given those figures from 2007 it could well be that your line has deteriorated to some extent OR perhaps the router
has deteriorated... The 2700 is one of the better routers for long lines but its possibly worth trying another router if possible just to rule it out as the problem.
Quote and my neighbours claim to do better and are with B.T
Can you get details of their router stats for comparison ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Where do I go from here?
04-08-2009 4:02 PM
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