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VMBU broken?
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- Re: VMBU broken?
VMBU broken?
17-10-2014 12:26 PM
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Is VMBU broken again or is it just my account showing no data used since Wednesday?
Message 1 of 9
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8 REPLIES 8
Re: VMBU broken?
20-10-2014 10:03 AM
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Morning Bud
Usage seems to be listing fine on our end and we haven't got any issues ongoing.
Are you still having trouble with it?
Usage seems to be listing fine on our end and we haven't got any issues ongoing.
Are you still having trouble with it?
Message 2 of 9
(772 Views)
Re: VMBU broken?
20-10-2014 10:23 PM
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Hi Bud,
I put in the VMBU feedback post my dads usage also stopped on Wednesday and has not started since
I put in the VMBU feedback post my dads usage also stopped on Wednesday and has not started since
Message 3 of 9
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Re: VMBU broken?
21-10-2014 9:37 AM
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Pete,
Can you pm me your dad's username so that I can investigate, and also, if possible, let me know the gateway to which he's connected? I'm raising this with our developers now but need as much info as possible.
TIA.
Tony
Can you pm me your dad's username so that I can investigate, and also, if possible, let me know the gateway to which he's connected? I'm raising this with our developers now but need as much info as possible.
TIA.
Tony
Message 4 of 9
(772 Views)
Re: VMBU broken?
21-10-2014 10:39 AM
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Message 5 of 9
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Re: VMBU broken?
21-10-2014 2:36 PM
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Hey Tony
I can PM it to you but I don't know his gateway and I can't get that info until Thursday. Before the engineer comes for fibre I will grab it for you and then let you know - and then also let you know if this changes after he's been put onto Fibre
I can PM it to you but I don't know his gateway and I can't get that info until Thursday. Before the engineer comes for fibre I will grab it for you and then let you know - and then also let you know if this changes after he's been put onto Fibre
Message 6 of 9
(772 Views)
Re: VMBU broken?
21-10-2014 2:55 PM
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Message 7 of 9
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Re: VMBU broken?
21-10-2014 7:33 PM
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It started showing usage again after doing a disconnect and reconnect.
Message 8 of 9
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Re: VMBU broken?
21-10-2014 8:07 PM
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I havent told my parents to do that I want to know which gateway they are on for you
Message 9 of 9
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