Usual download speed query!!
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Re: Usual download speed query!!
14-03-2013 1:10 PM
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Re: Usual download speed query!!
14-03-2013 1:28 PM
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Let me know how it goes.
Re: Usual download speed query!!
14-03-2013 3:11 PM
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Re: Usual download speed query!!
14-03-2013 3:28 PM
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Re: Usual download speed query!!
14-03-2013 3:33 PM
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I will make sure.
Re: Usual download speed query!!
14-03-2013 7:53 PM
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Quote from: Anotherone Make sure they replace that extremely old standard cable and joint box and drill the hole in the right place
What if that cable goes to the very wooden post on the street, or even worse to cabinet. Do you think they gonna have enought time to do that?
Re: Usual download speed query!!
14-03-2013 8:01 PM
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Is it possible to drill through the wall from outside to exactly where you want the master socket?
PS.It won't go to the Cab!
Re: Usual download speed query!!
14-03-2013 8:21 PM
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And yes, there shouldn't be a problem drilling a hole. I am 95% sure there is no piping or cabling going in that wall. The only thing is, cable goes up my wall, then across over access footpath for me and my neighbours and is attached to hook of my neighbours wall then goes to the pole.
Re: Usual download speed query!!
14-03-2013 8:59 PM
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Here's a picture http://img-europe.electrocomponents.com/largeimages/R0411813-01.jpg the White & Orange are the first pair, Black and Green are the 2nd pair, not usually used, the 3 (pale) yellow wires are steel strain wires. The 2 pair drop-wire CW1411 is 5.3mm in diameter (round x-section) and Black sheathed..
Re: Usual download speed query!!
15-03-2013 5:27 AM
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Re: Usual download speed query!!
15-03-2013 5:43 AM
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Plusnet needs to make a formal complaint about the original install as well.
Edit: see http://www.openreach.co.uk/orpg/home/aboutus/equivalence/downloads/Key_messages_for_GEA_FTTC_enginee...
and http://www.openreach.co.uk/orpg/home/aboutus/equivalence/whatwetellourengineers/whatwetellourenginee...
Re: Usual download speed query!!
15-03-2013 9:11 AM
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Then engineer is all booked in for you today, it'll be worth mentioning to the engineer to replace the cable to the pole and if needed you can ask him to give us a call.
Re: Usual download speed query!!
15-03-2013 5:44 PM
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Re: Usual download speed query!!
15-03-2013 7:40 PM
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Re: Usual download speed query!!
15-03-2013 11:52 PM
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Quote from: chrispurvey We're currently looking at your fault and attempting to arrange your master socket being moved. We'll update your ticket today.
Quote from: chrispurvey The engineer appointment is going ahead tomorrow(15th 1pm-6pm) as planned and we've asked for the master socket to be moved.
Let me know how it goes.
Hi Chris, My ticket actually was not updated and as you aware, engineer did not turn up. Maybe there was some lack of communication?
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