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Upload speed

Andrei120
Newbie
Posts: 1
Registered: 3 weeks ago

Upload speed

I had a fault and was getting bad download and upload speeds . Openreach engineer fixed today. I am getting 0.443 kbps upload speed in plusnet hub. I have 2.5mbps download guaranteed and 1mbps upload guaranteed. Is there any way to increase upload speed without needing an engineer again?

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,928
Thanks: 1,537
Fixes: 480
Registered: ‎01-01-2012

Re: Upload speed

Hi @Andrei120 

Unfortunately, we can't guarantee upload speed but I can see what's causing the issue as your upload speeds weren't fully reset.

I've requested the reset again for you and this should improve them soon 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team