Slow speeds afternoon and evening
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- Slow speeds afternoon and evening
Re: Slow speeds afternoon and evening
05-11-2008 9:17 AM
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Today 09:11 6804 kbps (851kB/s) 382 kbps (47.8kB/s)
Today 00:26 6047 kbps (756kB/s) 381 kbps (47.6kB/s)
Yesterday 22:23 932 kbps (117kB/s) 266 kbps (33.3kB/s)
Yesterday 22:19 703 kbps (87.9kB/s) 264 kbps (33kB/s)
back to high speed again... but what will it be tonight? something like last night?
Yesterday 21:49 402 kbps (50.3kB/s) 263 kbps (32.9kB/s)
so it's 17 times faster this morning than the worst result that I checked last night.
Re: Slow speeds afternoon and evening
05-11-2008 9:20 AM
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Quote In init method browerParam 1
In init method directoryNumber
In init method bbd
In start method 1
java.security.AccessControlException: access denied (java.net.SocketPermission 217.32.105.42:50301 connect,resolve)
at java.security.AccessControlContext.checkPermission(Unknown Source)
at java.security.AccessController.checkPermission(Unknown Source)
at java.lang.SecurityManager.checkPermission(Unknown Source)
at java.lang.SecurityManager.checkConnect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at ImageLoader.run(ProgressBarPT.java:399)
java.security.AccessControlException: access denied (java.net.SocketPermission 217.32.105.42:50301 connect,resolve)
Re: Slow speeds afternoon and evening
05-11-2008 9:24 AM
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There was a bit more iplayer traffic on the network last night from about 6pm, which will probably have contributed towards the slowdowns you saw last night.
They'll be picked up when Dave is in and the business are aware of the issues that are being experienced.
We do know and we will do our best to fix them sooner rather than later.
Re: Slow speeds afternoon and evening
05-11-2008 9:38 AM
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Re: Slow speeds afternoon and evening
05-11-2008 12:03 PM
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We've identified an issue with one of our gateways (PTN-AG1), basically it had extra radius entries so was forcing more users on to there. So if you hit that gateway you'd have seen low speeds. We are balancing the network at the moment and speeds should be better this evening. If you do see slow speeds can you check which gateway you're on (http://usertools.plus.net/@gateway) and let me know.
Re: Slow speeds afternoon and evening
05-11-2008 12:36 PM
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Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 8128 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 7000 kbps
Actual IP throughput achieved during the test was - 6252 kbps
I am on pte-ag2 and that was bad last night 1900 - 2100
Re: Slow speeds afternoon and evening
05-11-2008 12:59 PM
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Perhaps that was the problem lastnight
Re: Slow speeds afternoon and evening
05-11-2008 1:09 PM
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Re: Slow speeds afternoon and evening
05-11-2008 1:27 PM
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The issues we're seeing are literally down to the volume of gold traffic. Barring the gateway issue last night, which may have accentuated the problem for some, we're talking about the number of people being online at the same time, which I believe was a record for a Tuesday night.
Re: Slow speeds afternoon and evening
05-11-2008 1:54 PM
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I've been having a look into this in detail this morning to see if there were any issues with the network and particular with the current traffic management setup.
From what I can see most of the issues seem to have been on PTN-AG1 last night which because of the maintenance yesterday morning had extra RADIUS entries to get it back in balance. One of the problems in doing that is that you get a bad mix of active/idle customers. Most people when they are connecting are going to be using their connections immediately so if you are pushing a higher percentage at one gateway you get much higher percentage of active customers on that gateway than the others.
Plus most of those customers will be using gold and titanium traffic so the mix of traffic is much more slanted towards the higher priority than lower priority traffic.
We think things should be better tonight as it will be more balanced across the network, plus we expect less people online because it's bonfire night. We made few tweaks yesterday to try and improve general browsing performance which we should see clearer tonight. Please though let us know what you see.
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Slow speeds afternoon and evening
05-11-2008 4:54 PM
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Quote we're talking about the number of people being online at the same time, which I believe was a record for a Tuesday night.
I think this says it all.
Re: Slow speeds afternoon and evening
05-11-2008 4:57 PM
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1) It's later on in the week and therefore naturally quieter.
2) It's Bonfire Night.
3) The network is more in balance after BT removed their double entries.
Re: Slow speeds afternoon and evening
05-11-2008 5:07 PM
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Re: Slow speeds afternoon and evening
05-11-2008 5:19 PM
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That would only be an issue if we were approaching our session limit. Which we're not.
Re: Slow speeds afternoon and evening
05-11-2008 6:55 PM
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the "browsing experience" is stuttery, laggy, bursty and not very nice.
pings are consistently in the range 35-45ms to both speedtesters and elsewhere.
legacy BB+ on PTN-AG2
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