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Router Disconnecting in the Night

sjrinfroyle
Grafter
Posts: 895
Registered: ‎08-05-2011

Router Disconnecting in the Night

Hi guys,
My internet is disconnecting in the night. But, it doesn't always do this. Do you guys have any suggestions on anything I can do? I even manually raised my SNR to 10dB and it still disconnected. This is with a D-Link DSL-2640B. I also have a Netgear DG834GT and it does it on that as well. Another router I have is the 2Wire 2700HGV. Which is very good. But I haven't been using it as it's been a bit funny recently.
But, on my old provider, when I was set to 6dB and and on fast path, my connected would stay up for days and days with no disconnections. So, is there anything I can do? Nothing has changed in my setup.
6 REPLIES 6
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Router Disconnecting in the Night

Hi sjrinfroyle,
Have you tried connecting it to the test socket to see if it still drops out?
Jojo Smiley
sjrinfroyle
Grafter
Posts: 895
Registered: ‎08-05-2011

Re: Router Disconnecting in the Night

I will try it in the test socket in about 10-15 minutes. Could you run some tests from your end?
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Router Disconnecting in the Night

Hi sjrinfroyle,
Why change it now when we've got the speed back to 6000?
Jojo Smiley
sjrinfroyle
Grafter
Posts: 895
Registered: ‎08-05-2011

Re: Router Disconnecting in the Night

Because it was connected for two days at 7400 and then it suddenly disconnected.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Router Disconnecting in the Night

I would still say to leave it for now unless we see the speed affected.
sjrinfroyle
Grafter
Posts: 895
Registered: ‎08-05-2011

Re: Router Disconnecting in the Night

Thanks for your help Joanne!