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IP profile reset please
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- Re: IP profile reset please
IP profile reset please
30-12-2013 3:45 PM
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Hi, had my line fixed a few days ago but it crawling as the profile is yet to reset, can a mod reset it for me?
Stats are
Upstream 448
Downstream 7648
SNR Margin(Upstream) 18.0
SNR Margin(Downstream) 4.3
Line Attenuation(Upstream) 24.5
Line Attenuation(Downstream) 52.0
BT Wholesale is giving
Download speed of 0.02
Upload of 0.04 and a ping of 0.00
Making Christmas a bit miserable!
Thanks!
Stats are
Upstream 448
Downstream 7648
SNR Margin(Upstream) 18.0
SNR Margin(Downstream) 4.3
Line Attenuation(Upstream) 24.5
Line Attenuation(Downstream) 52.0
BT Wholesale is giving
Download speed of 0.02
Upload of 0.04 and a ping of 0.00
Making Christmas a bit miserable!
Thanks!
Message 1 of 6
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Re: IP profile reset please
30-12-2013 4:12 PM
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We'll do an SNR reset, should complete in the next hour or so.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 6
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Re: IP profile reset please
30-12-2013 4:26 PM
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Great, thanks for that. Guess it's normal for the line to stop altogether as this happens?
Message 3 of 6
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Re: IP profile reset please
30-12-2013 4:29 PM
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There should be a brief disconnection for a few seconds, but that's it really.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 4 of 6
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Re: IP profile reset please
30-12-2013 4:30 PM
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Hmm. It's been down for about 10 mins now.
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Re: IP profile reset please
30-12-2013 4:48 PM
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All fixed now, amazing to have internet back after 2 weeks, thanks so much Chris!
Message 6 of 6
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